Back

Master Buick GMC

Augusta, GA

4.8
1,178 Reviews
Master Buick GMC serves the Augusta, North Augusta, Grovetown, Evans, Thomson, Waynesboro, Aiken areas in factory recommended maintenances, oil changes, tire sales, transmissions, GM parts and accessories and the sale of New Buicks and GMC and the largest selection of Pre-Owned Vehicles. We specialize in helping our customers find the vehicle they need whether it be a Ford F150, Chevrolet Silverado 1500, Lexus, Toyota, Nissan, or any brand with a 3 month warranty to help guarantee your purchase and give you peace of mind!
Contact Dealership

3710 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 1,178 reviews

October 20, 2018

Friendly, helpful,Pleasant experience My first time doing business here, but will definitely return! Tony Goddard was so obliging ,and helpful throughout the process. The whole experience More

by Tahoelover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Tony Goddard
Oct 20, 2018 -

Master Buick GMC responded

We are so grateful you chose us to help you find your next vehicle! As a first time owner with us, welcome to the Master Family and we will hopefully see you again soon! We look forward to serving you in any way we can! Kathy Hensley Master Buick GMC

October 20, 2018

Franklin Weed Was very impressed with the sale rep. He was very knowledgeable and helpful in us making our decision to by. The salesman name was Gene Baxley. We hig More

by fjweed@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Baxley
Oct 20, 2018 -

Master Buick GMC responded

Thank you for taking the time to tell us about your experience with Gene! We appreciate your business and look forward to seeing you again soon! Kathy Hensley Master Buick GMC

October 20, 2018

Thanks for the Great Care of my Favorite Car We greatly appreciate the thorough job you always do to keep our car in great shape! Whether it’s keeping an eye on the amount of oil it uses or expla More

by Meg in Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2018 -

Master Buick GMC responded

Meg, Thank you for taking the time to tell us your story! We are thrilled our service department was able to explain what was going on with your vehicle! We appreciate your business and look forward to serving you again in the future! Kathy Hensley Master Buick GMC

October 19, 2018

Awesome Service! David Truitt was very professional, courteous, helpful and quick. I was very impressed and will gladly continue having my vehicle serviced at Master More

by crybit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Truitt
Oct 19, 2018 -

Master Buick GMC responded

Thank you for your great review of our sales and service teams! Roscoe and David are among our finest and we are grateful you experienced their dedicated customer experience! If we can do anything for you in the future, please let us know! Thank you for your business! Kathy Hensley Master Buick GMC

October 18, 2018

Incredible service! I never felt like they were trying sell me into a car, they were simply letting me look and listening to my needs. Once I decided on the perfect car t More

by MSDIXIE10205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Whitten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone
Oct 18, 2018 -

Master Buick GMC responded

Thank you for taking the time to write this great review! We do try, with each interaction, to bring transparency and integrity and we are happy you felt that when buying from us! Thank you for your business and we hope to see you again soon! Kathy Hensley Master Buick GMC

October 15, 2018

Major Purchase The people were thoughtful and not pushing the sale Bill understood this was a big decision with a huge amount of money for us. Mark Williams More

by 1DUNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Whitten
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone
Oct 16, 2018 -

Master Buick GMC responded

We appreciate you taking the time to share this feedback. Thanks for your business! If there’s anything else we can do to help you, just let us know. Be well, The Master Buick GMC Team

October 14, 2018

Very satisfied, quick and painless I would recommend Buick Master to anyone looking for a new or pre owned vehicle. This was my second truck purchased from them. I will probably be gett More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Kemp, Bo Starke, Keith Stone
Oct 15, 2018 -

Master Buick GMC responded

Congratulations on your recent purchase, Eric! Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Regards, The Master Buick GMC Team

October 13, 2018

Couldn't ask for a better experience You just need to experience the product and customer service for yourself. I can not do it justice. Everyone was polite, respectful. Knowledgeable, More

by ariemurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Stone
Oct 15, 2018 -

Master Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future vehicle needs. Regards, The Master Buick GMC Team

October 13, 2018

Very good But labor cost high Fixed what we hope are all problems However I think Labor cost is too high and parts seem to keep rising and it is now more cost too keep a car on More

by RBBULTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Fanning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Townsen, David Truitt
Oct 15, 2018 -

Master Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Master Buick GMC Team

October 12, 2018

Took too long Need better communication from parts and service depts. They were on two different schedules due to weather and it took too long for an oil change and More

by Sgrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
99
...