Master Buick GMC

Awesome best experience I had at any dealership. Salesman Gene Baxley was extremely helpful and answered all my questions and was very positive and accomplishing what I need to get done to purchase a Salesman Gene Baxley was extremely helpful and answered all my questions and was very positive and accomplishing what I need to get done to purchase a new car. Finance person made it easy for me to understand finance process and was able to work within by budget. More

Mr. Roscoe Peace was very knowledgeable and provided excellent customer service. He answered all my questions and provided me with all of the material and much neede was very knowledgeable and provided excellent customer service. He answered all my questions and provided me with all of the material and much needed information needed for my new vehicle. More

Too expensive & took too long. Service, oil change & check transmission for torq converter noise. Appointment time 10:30 am & not called to pick up until 4:30 pm. Price was $ 110 fo Service, oil change & check transmission for torq converter noise. Appointment time 10:30 am & not called to pick up until 4:30 pm. Price was $ 110 for oil change & tire rotation. This is entirely too high. More

Breach of Trust My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles wer My car was there for a 1 hour window repair & didn't get my vehicle back for 3 business days. My window still doesn't work properly. 5 extra miles were added to my speedometer yet the owner denies anyone had driven my car. This is a 2002 WS6 Trans Am w/less than 15,000 miles on it. Whoever drove it did "burn outs" in it as there were tiny chunks of rubber on my mud flaps & "burn out dust" all of my rear fenders. I was also treating extremely poorly & unprofessionally by the owner himself (Will Schafer) . All this after having been a customer there for almost 20 years. More

An Enjoyable and professional experience Gene and Bernard were very patient and knowledgeable while assisting me in the purchase of my new vehicle. Their attention to my preferences and ensu Gene and Bernard were very patient and knowledgeable while assisting me in the purchase of my new vehicle. Their attention to my preferences and ensuring I received the vehicle I wanted made me feel as they truly valued my business. More

Excellent Customer Service by Master Buick Service Dept A Big Thank You to David Truitt and the mechanic for their expert advice this past week on repairing my vehicle. They were as concerned about the co A Big Thank You to David Truitt and the mechanic for their expert advice this past week on repairing my vehicle. They were as concerned about the condition of my car as I was. I could not have dealt with a more professional and courteous staff than these two gentlemen. They test drove my car afterwards because they stated that they did not want me to be stranded out on the road. I have been a customer of Master Buick since the purchase of my vehicle in 2009. I would not consider purchasing a new vehicle from anyone else but Masters Buick. Their concern for me as a customer was way more than I expected from them. May God continue to bless these fine gentlemen and Masters' Buick Company. Keep up the good work. I am telling everyone about your excellent service. More

Warm and welcoming friendly staff I gave my rating because everyone is willing to go the extra mile to help and solve the issue if there is one. Charles is awesome and a great guy and I gave my rating because everyone is willing to go the extra mile to help and solve the issue if there is one. Charles is awesome and a great guy and always get stuff done that’s needed. For the best service experience you can have. He keep you on point what need to be done to keep you riding and enjoying your vehicle More

Acadia oil change & rotate tires Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my Phillip Towns & his staff are very professional & courteous everytime I bring my vehicle!! My service was taken care of promptly & they topped off my windshield washer fluid also !! More

Purchased new GMC truck Everyone encountered at the dealership was extremely friendly and customer oriented. This was the easiest purchase of a vehicle I have ever been invol Everyone encountered at the dealership was extremely friendly and customer oriented. This was the easiest purchase of a vehicle I have ever been involved with. Great people. More

Finally a dealership that cares!!! This dealership deserves more then 5 stars. They definitely went above and beyond to make sure they were putting me in the vehicle that was perfect fo This dealership deserves more then 5 stars. They definitely went above and beyond to make sure they were putting me in the vehicle that was perfect for my needs. They were not pushy like other dealers, they CARED from start to finish!! I also want to add that they treated each other like family!! Nicole, Sue, Eddie and Keith- THANK YOU! More