Matthews Ford
Norwich, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 243 reviews
Great dealership to work with I've bought many vehicles for my personal use and business. I was fortunate to order and receive a 2022 Shelby GT500 Heritage Edition even know they are very limited. Latest p for my personal use and business. I was fortunate to order and receive a 2022 Shelby GT500 Heritage Edition even know they are very limited. Latest purchase was a 2026 King Ranch F350, awesome truck that was special ordered. I also purchased a 2024 ranger raptor and Matthew's installed a Ford Motorsport tuner, huge improvement over stock tune. I've purchased several F 350's a ranger and F150's. I would not be a repeating customer many times if Matthew's wasn't the best Ford Dealer in the area. More
Repair looked excellent. However, they did not call me as early as they could have to schedule the appointment, and when they did get me in, I had to wait 5 full days for the However, they did not call me as early as they could have to schedule the appointment, and when they did get me in, I had to wait 5 full days for the repair to be completed. Excessive, considering the parts had been ordered a month earlier. But I'm grateful for the quality of their work. More
My permit expired and the license plates never arrived, so I had to leave the vehicle parked for a few days while they were being delivered. They just told me to keep driving and to call them if I got stop so I had to leave the vehicle parked for a few days while they were being delivered. They just told me to keep driving and to call them if I got stopped or anything. More
I had the best experience! We walked in to take a look and left with the vehicle same day! Richard Ryan was professional and great to work with! I will be going back! We walked in to take a look and left with the vehicle same day! Richard Ryan was professional and great to work with! I will be going back! More
they always have been upfront about what the cost of the repair for our vehicles will be along with the timeline it takes for them to do the repair repair for our vehicles will be along with the timeline it takes for them to do the repair More
Very helpful and kind. Helped me to find a vehicle at the right price with the specs I was looking for. Helped me to find a vehicle at the right price with the specs I was looking for. More
I recently purchased my 4th Ford F-150 from Matthews Auto, and my 2nd F-150 from Sales Consultant Mike Grant. Mike has been and continues to be fantastic to work with. He makes the buying process almost Auto, and my 2nd F-150 from Sales Consultant Mike Grant. Mike has been and continues to be fantastic to work with. He makes the buying process almost effortless. Mike's character and dedication makes the vehicle buying process a pleasure. Hats off to Mike and the team at Matthews Norwich! More
Having to wait weeks to have repairs started now seems to be an indication of the quality of work that was worth waiting for. Staff kept us informed through the entire process. We are pleased with the result be an indication of the quality of work that was worth waiting for. Staff kept us informed through the entire process. We are pleased with the result. Our SUV looks and drives like a great vehicle again. Well done Matthews! More
Would absolutely recommend this dealership. The quick lane not so much! They treat people like they are stupid! The quick lane not so much! They treat people like they are stupid! More
Great experience. Purchased from out of state. Lucas Beebe and the guys at Matthews Ford made the entire process a breeze. Purchased from out of state. Lucas Beebe and the guys at Matthews Ford made the entire process a breeze. More




