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Matthews Ford
Norwich, NY
53 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews, you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 53 reviews
October 26, 2023
Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. pricing. Professional and courtesy staff. Thank you. More
by bob.hagenbuch
Verified CustomerEmployees Worked With
Other Employees :
John Mendolia and Mike Grant
Helpful October 18, 2023
Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More
by mcardozo
Employees Worked With
Other Employees :
Nathan Gordon
October 18, 2023
Everyone there was very knowledgeable and courteous. They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as well!! A big shout out to Nathan because he was my salesman on a previous sale 4+yrs ago and he made a point of contacting me to say if I need any help in the future! No haggle, straight up question and answer...I would recommend to anyone looking for a vehicle. More
by jgoulette
October 06, 2023
Very friendly employees. They worked hard to get me the truck I needed. Very helpful They worked hard to get me the truck I needed. Very helpful More
by Jay.straight
September 18, 2023
Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More
by beverlymiller2015
September 08, 2023
Great service pick up and return great customer service with Ed and Dan awesome dealership with Ed and Dan awesome dealership More
by kevinhauptmann
August 28, 2023
Great service and great work! The work was taken care of with no issues at all. The work was taken care of with no issues at all. More
by dowdall33
August 12, 2023
I was very pleased with the excellent customer service. If I had any questions I was answered back. If I had any questions I was answered back. More
by allenpond
