Mazda of Elk Grove

Great Service by Billy Mazda of Elk grove always has excellent and fast service. I appreciate the quick shuttle service as well either to run errands or back home during the Mazda of Elk grove always has excellent and fast service. I appreciate the quick shuttle service as well either to run errands or back home during the service appointment. More

Car shopping My husband and I were greeted by a sales girl, Girlie Fevidal. she made us feel comfortable the minute we walked on the lot. Before you knew it, we My husband and I were greeted by a sales girl, Girlie Fevidal. she made us feel comfortable the minute we walked on the lot. Before you knew it, we were test driving the car of our liking. She answered our questions and told us about the car. There was no pressure to buy a car, she just told us what the dealership could offer us and all of our options that were available regarding , financing, rebates, leasing vs. buying etc. It was a good experience. More

New Mazda CX 5 I had a great experience at Mazda of Elk Grove. I started off looking for cars in Elk Grove and then I went to Roseville to compare prices. Roseville I had a great experience at Mazda of Elk Grove. I started off looking for cars in Elk Grove and then I went to Roseville to compare prices. Roseville was lower in price so when I went back to Elias with the figures and asked if he could match or beat the price. I was trying to contact Roseville to get more information and pricing but they seemed too busy to get back to me and I had to follow up with them. Elias sent me a few emails and stayed in contact which meant a lot during this experience. Elias and the finance team worked with me to get the monthly payment that I wanted and we closed the deal. I'm really happy with my new CX 5! More

It's a good experience The seller is nice, paitent, and give many usefulf information. We ask many questions. And it takes 3 hours to finish the whole process. I appreciated The seller is nice, paitent, and give many usefulf information. We ask many questions. And it takes 3 hours to finish the whole process. I appreciated. More

Fast, painless car shopping My family needed a new car in a hurry. On Monday night, we test drove a CX-5 with Gerlie. She was knowledgeable, helpful, and didn't apply any pressur My family needed a new car in a hurry. On Monday night, we test drove a CX-5 with Gerlie. She was knowledgeable, helpful, and didn't apply any pressure. She provided us with a very good lease quote and we left. On Tuesday, morning I called four other Mazda dealerships for quotes. One of them was about $30/month lower, so I brought it back to Gerlie and she matched it without hesitation. On Tuesday night, I drove home in my new car! I strongly recommend Elk Grove Mazda and Gerlie for a fast, painless experience. More

Excellent Service I went to Mazda of Elk Grove after having a horrible experience at another Mazda dealer, after meeting with Billy I had a very different experience, I went to Mazda of Elk Grove after having a horrible experience at another Mazda dealer, after meeting with Billy I had a very different experience, everything was exactly what I expected. It didn't take 3 hours for just an Oil Change, they did more than that in less time. Thanks to that I came back this week to have my brakes done, Awesome Job. Thanks Billy Regards, Rick Zepeda More

Great People! We don't give enough credit to the parts team. They are very knowledgable and super friendly and did not make me feel stupid when asking questions abo We don't give enough credit to the parts team. They are very knowledgable and super friendly and did not make me feel stupid when asking questions about stuff I didn't understand. Great people! More

Great car-buying experience I inquired about one of their new Miata RF launch editions they had listed on the web page and Ratish was prompt at giving me details and answering an I inquired about one of their new Miata RF launch editions they had listed on the web page and Ratish was prompt at giving me details and answering any questions I had. They were able to accept an e-plan certificate for this model, which my local dealerships weren't yet willing to do, and Ratish provided a detailed quote of the out the door costs breaking down the total for me. Having conducted all our business via phone and email due to my distance from the dealership, I had some concerns that once I made the trip out, something might go wrong and mean I wasted hours driving up. Fortunately, this wasn't the case. Ratish did a great job showing off the features of the car and explaining the different warranties. The car inspection and test drives went smoothly and then I finalized the paperwork with Francisco. Like Ratish, he was friendly and professional. He explained options without pushing and gave me as much time as I needed to go over the paperwork. While I signed the paperwork, Ratish went above and beyond in letting the friend I came with (another Mazda enthusiast) drive his personal RX-8. As a first-time buyer, I had a fantastic experience at Mazda of Elk Grove and I'd definitely recommend it. More

Beyond Awesome! My husband and I came in looking for a car. We left with a car that my husband wanted! Ratish customer service is absolutely amazing!!! My husband and My husband and I came in looking for a car. We left with a car that my husband wanted! Ratish customer service is absolutely amazing!!! My husband and I felt super comfortable talking to him! He was super professional and he understands and listens to your needs and wants! I would recommend Ratish to anyone! Super friendly and helpful ! Thank you so much Ratish!! More

Great experience Gerlie was great! Very nice and helpful. Seems trustworthy. The amount of time it took was reasonable and I felt like everyone was trying to make us Gerlie was great! Very nice and helpful. Seems trustworthy. The amount of time it took was reasonable and I felt like everyone was trying to make us happy and give us a good experience. More