Mazda of Palm Beach

The staff at Mazda palm beach was extremely friendly and helpful. I was able to test drive several different models before making my final decision. This is my first new car and the experience couldn’t have helpful. I was able to test drive several different models before making my final decision. This is my first new car and the experience couldn’t have been better! More

Process was very easy and straight forward. These even offered to let me test drive a GT3 RS while my car was getting ready! These even offered to let me test drive a GT3 RS while my car was getting ready! More

Maikol has been of so much help. He was very friendly and spoke English and Spanish. Him and Ben C. Both helped us a ton and worked miracles. Would definitely work with them again!! He was very friendly and spoke English and Spanish. Him and Ben C. Both helped us a ton and worked miracles. Would definitely work with them again!! More

Best man to get ur car 🙌🙌🙌 really good at his job I’ll keep coming back keep coming back More

Charles very good, came out to my place to help setup my Mazda app! Would recommend Mazda and Charles! Great Salesman! Mazda app! Would recommend Mazda and Charles! Great Salesman! More

Great experience all around! Friendly, fast and knowledgeable about all things related to the car. Friendly, fast and knowledgeable about all things related to the car. More

Tai Small was amazing! She was friendly, personal and I was very comfortable to talk with her. She answered every question we had and made it a better experience than befor She was friendly, personal and I was very comfortable to talk with her. She answered every question we had and made it a better experience than before. More

“Excellent service! Knowledgeable, friendly, and no pressure. Made my Mazda CX-5 purchase smooth and enjoyable.” Knowledgeable, friendly, and no pressure. Made my Mazda CX-5 purchase smooth and enjoyable.” More

I visited Mazda of Palm Beach, on Friday afternoon, October 4, 2024, to look at a used CX5. My salesman was quite pleasant and we took the compulsory test drive. I really liked the car and wanted pu October 4, 2024, to look at a used CX5. My salesman was quite pleasant and we took the compulsory test drive. I really liked the car and wanted purchase it. We started negotiations and came within $1,000 dollars of each other, but could not reach an agreement. Fair enough. I called the next day, Saturday, to see if they had found a little more wiggle room. The salesman asked if I would do $xx,xxx. A split of the previous $1,000 difference. I agreed. Offer and Acceptance. He said he would call me back to work out the details. He never called. I called the Dealership and left a message. He never called. Sunday came and went. No call. I was disappointed and chalked it up to terrible customer service. A very frustrating experience. They negotiated in bad faith. I moved on…. Wednesday morning, I received a call from the dealership. Was I still interested in the car at the amount we spoke of on Saturday. I agreed…again. He said he would call back. No call. I texted later. He said he would get back to me in the morning. Next day came. No call. I had received an email from the Sales Manager the day before with his personal number. Today, 10/10/2024, we texted back and forth about my terrible experience so far. He then came back with a price that was $1,300 higher than the price we had been discussing. It was also higher than their best offer when I was in on Saturday! He said that other number was a “one time offer” and the new, higher offer was a Great Deal! Again, the Mazda of Palm Beach negotiated in bad faith. It is tactics like this that give car dealerships such an awful reputation. A well-deserved one for Mazda of Palm Beach. More