McDonald Volkswagen

They worked hard to get what I needed and to fix any problems I had problems I had More

Excellent service and care always. I am always happy to take my VW for service at McDonald VW...thanks! I am always happy to take my VW for service at McDonald VW...thanks! More

Scheduling, notification, expectations, completion, delivery - everything was as expected and some more. Service was extra-ordinary. delivery - everything was as expected and some more. Service was extra-ordinary. More

Everyone at McDonald VW was very Professional and treated us with the utmost respect. Ryan Wambolt was the salesman who worked with Diane and I. He showed us several cars and we really liked the VW Tiguan. H us with the utmost respect. Ryan Wambolt was the salesman who worked with Diane and I. He showed us several cars and we really liked the VW Tiguan. He was very knowledgeable of this car and spent his time with us going over all the features of this car. Our son Derek recently bought the ID.4 from Ryan and we have our son to thank for taking us to Ryan Wambolt. We have always been Saab, Chevy, and Ford owners, but after seeing the VW Tiguan and looking at the reviews, and having a great salesman named Ryan, this is the car we now have in our garage. Also, I would like to say our finance guy Bernard Brake was very professional and made the paperwork process simple and explained all our options available to us. Thanks again to all those we got to interact with at McDonald VW. Look forward to working with them in the future. More

Chris T. and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and too and Bernard were wonderful to work with when I bought my new Tiguan a couple of weeks ago!! Chris was knowledgeable on the vehicle, friendly, and took extra time to explain all of the features of the Tiguan. I had a tint/clear bra appointment a few days after the car purchase and that was a pleasant experience as well. Thank you McDonald VW for the excellent customer service! More

Steven was great is showing us the car. He responded to our messages promptly prior to us going to the showroom and answered all our questions thoroughly. The financing agent Bernard expl He responded to our messages promptly prior to us going to the showroom and answered all our questions thoroughly. The financing agent Bernard explained all my financing options and gave me the best deal. He also presented the various warranty options and which is the best one for me to choose. It was a busy day and at all times Steven checked in on us and gave us a time frame as to when our financing would be completed. I highly recommend you purchase your next vehicle at this showroom for a smooth, hassle free experience. More

Best car buying experience we’ve ever had. Very helpful in finding the vehicle that was right for us. Very helpful in finding the vehicle that was right for us. More

Thank you very much the customer service was good, and the people were nice too the people were nice too More

Ryan was great, he got me all set in a few hours with everything I asked for. everything I asked for. More

Worst experience ever at the dealership in Denver, Colorado (Volkswagen McDonald). I've been a VW owner my entire life (15 years). My new Tiguan 2022 had an issue (defect) with the trunk and I was Colorado (Volkswagen McDonald). I've been a VW owner my entire life (15 years). My new Tiguan 2022 had an issue (defect) with the trunk and I was given a loaner car. The girl who was at service Madison Curry failed to arrange a proper pick up procedure and made me sign all the papers inside the office without even asking me to walk around the car which was also not spotless and I did not notice a tiny chip on the windshield. Upon return with the car they were trying to make accountable for it and noticed it right away. They knew the chip was there but still claimed my insurance. After their claim was approved, I have to ay 700 dollars for a freaking windshield. Doug Brown (Customer service manager) is worst manager I dealt with. Rude, threatened me collection agencies and all the consequences without even providing any proof of damages and estimates from the body shop. Tried to use my credit card without even telling me. Good thing it was locked so they could not charge me. Requested proof of damage a couple of times and got nothing in return. I have the money to pay but that's a principle matter now. I will keep fighting and WILL NEVER RETURN to this location and not recommending anyone to go there. More