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Med Center Mazda
Pelham, AL
3,162 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first.
We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,162 reviews
Verified Customer
January 22, 2023
Great Experience working with everyone. Nice atmosphere and they made me feel important through the whole process. Nice atmosphere and they made me feel important through the whole process. More
by kimwill808
January 22, 2023
Joey was great. Patient, kind and I felt he was honest with me but had little to no flexibility in how he could negotiate with me. My reason for giving an overal Patient, kind and I felt he was honest with me but had little to no flexibility in how he could negotiate with me. My reason for giving an overall 3/5 was just the general lack of compassion and willingness to work with me given that I was in a very tough decision. I brought my older mazda in for what I thought would be an easy fix only to find out I would need an entirely new engine (something that was determined even before the service department looked at my car). This was devastating to me but just seemed like no big deal to everyone else. I did end up buying a barely used Mazda because I do still love Mazda cars (this was my 4th) and it was a competitive price for the current market, and I was in a tough spot (not at all because I felt like a valued customer). It seemed that the engine flaw for my older mazda was common knowledge to everyone except me and my family and it seemed to be (shrug) no big deal to everyone else (a $10,000 repair IS A BIG DEAL). However, when I asked the service department to print out a diagnostic report that articulated exactly what I was told as to what killed my engine, I got funny looks and suddenly everyone seemed really hesitant to commit to that diagnosis. I finally got a report that read "customer claimed...." which is a slap in the face honestly, I just wanted documentation of what the service department diagnosed as the problem in my engine for my records. Often recalls can come in after a repair or a claim is made and documentation is needed to support that a client suffered from the recall. I did not rate Tracy because I have no clue who he or she is. More
by klanier0
January 22, 2023
I have had the opportunity to interact with the service personnel over a number of years, since I have obtained three different Mazda vehicles from this dealership. I have found them to be knowledgeable an personnel over a number of years, since I have obtained three different Mazda vehicles from this dealership. I have found them to be knowledgeable and thoughtful in communicating with me. More
by LOWVISCOSITY9849
Employees Worked With
January 21, 2023
Courteous, friendly and reliable. They complete the work with speed and genuine part that make your vehicle ride better. Love my dealership. They complete the work with speed and genuine part that make your vehicle ride better. Love my dealership. More
by sunta1997
January 20, 2023
Everyone was so polite and helpful! The whole experience was fast and easy. They answered all of my questions to my satisfaction. The whole experience was fast and easy. They answered all of my questions to my satisfaction. More
by leighrichardson
January 20, 2023
Very helpful and advanced methods of communication that clearly convey what is (and more importantly is NOT) wrong with the vehicle. No pushy sales pitches, they know you'll come back when you need it beca clearly convey what is (and more importantly is NOT) wrong with the vehicle. No pushy sales pitches, they know you'll come back when you need it because Med is a good place with great people doing unparalleled work. More
by Jo
January 20, 2023
Great experience, no service was forced on me instead it was suggested which is nice was suggested which is nice More
by Terry
Employees Worked With
January 19, 2023
Always fast, Friendly and nice. Staff is wonderful and are great to work with. Very pleased. Staff is wonderful and are great to work with. Very pleased. More
by SWEETCHINADOLL
