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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,134 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,134 reviews

April 15, 2021

Had a severe problem while traveling on Rt. 95, and was lucky to find this dealership. And even more luckier to meet with Alex Clothier, who took the time and effort on a Saturday to get the problem solve More

by lmarino312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Apr 16, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2021

Best service advisor I have had! I have owned over 10 vehicles, both new and used, and this is the only dealership experience I have ever had that was enjoyable. More

by Fly Navy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Mercedes-Benz of Annapolis responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

April 14, 2021

Alex Clothier is a superior customer-oriented, positive minded doer with high energy, and totally dedicated service manager. I am fortunate he oversees the service of my vehicles. More

by Barbara Ives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2021

Dwayne,Dean & Asher provided me with an unforgettable experience and went above & beyond to make sure I got everything I wanted and more!! Great guys to work with, they worked united to make sure I was h More

by Shivani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Bowen
Apr 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi Shivani, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 03, 2021

Dwayne sold me my first car! I absolutely love it. I will definitely be visiting Mercedes Benz of Annapolis for all my future car purchases! More

by Shakera G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne Bowen
Apr 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

Apr 05, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 02, 2021

Sean is very professional and the customer service was excellent. I plan on returning for future services. I highly recommend this service department. Top Notch More

by kateherzog
Recommend Dealer
Yes
Employees Worked With
Sean Engelhard
Apr 03, 2021 -

Mercedes-Benz of Annapolis responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

Casey sold me my first Mercedes and it was a great experience car buying experience! I was super lucky to walk in and I would definitely recommend Casey to anyone I know! More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Annapolis responded

Hi Amanda, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Annapolis so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 01, 2021

Mr. Duffy epitomizes first class service! From his desire to get me in the car that best fits my style and price point to his pure love for the brand. Overall, a pleasure to work with! More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Mercedes-Benz of Annapolis responded

Hello Cole, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any further questions, please give us a call. We're always happy to help! Have a great day.

Apr 02, 2021 -

Mercedes-Benz of Annapolis responded

Hi Cole, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

April 01, 2021

Casey Duffy is outstanding. He is a total professional Casey Duffy is outstanding. He is a total professional who takes pride in his work which shines through in his high level of customer service. More

by Mercedesbenz
Recommend Dealer
Yes
Employees Worked With
Casey Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 31, 2021

Great sales representative Dwayne was very efficient and easy to work with. Would definitely recommend him to my friends and family. I had a great experience More

by Nekeisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Bowen
Apr 01, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Apr 01, 2021 -

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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