Mercedes-Benz of Annapolis

My experience with Sean Engelhard was excellent. He was very professional and helpful. He handled my questions with patience and knowledge. I would work with again very professional and helpful. He handled my questions with patience and knowledge. I would work with again More

Sean is always willing to go above and beyond to make sure all of his customers are satisfied! Would recommend him to anyone! Awesome service advisor to work with. sure all of his customers are satisfied! Would recommend him to anyone! Awesome service advisor to work with. More

The best service advance in Mercedes Benz of annapolis,always honest And ready to help. this is why i always take my car to xxxx annapolis,always honest And ready to help. this is why i always take my car to xxxx More

As a frontline worker in health care I needed to ensure that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped that my vehicle was serviced and ready for me to be on call. I received nothing but first-class customer service from Steve from the moment I stepped in the door. Steve allowed me to walk away confident and educated on the services being recommended for my vehicle and I knew that I was in great hands. Thank you Steve, for all you continue to do so that I can continue to be of service for those who are in need of us the most right now. More

I just bought my first ever car from Mercedes-Benz of Annapolis. Casey was my sales consultant, he was excellent and helped me out in getting to know the vehicle, and also got me the best price. It was a Annapolis. Casey was my sales consultant, he was excellent and helped me out in getting to know the vehicle, and also got me the best price. It was a great experience overall. The other staff members were also so helpful. I would recommend him and the dealership to anyone who is looking to buy Mercedes vehicle. More

Jeff was great to work with and helped me get the car of my dreams!! He was very patient and super helpful during the entire car-buying process. I still reach out to him when I have random questions. He is my dreams!! He was very patient and super helpful during the entire car-buying process. I still reach out to him when I have random questions. He is always happy to help me! More

This is our second purchase from Mercedes of Annapolis. This is a first class operation in all aspects...great products, an excellent sales and finance experience, and top notch service after the sale. This is a first class operation in all aspects...great products, an excellent sales and finance experience, and top notch service after the sale. Mia Castle deserves special recognition. During the sales process she demonstrated deep, detailed knowledge about the vast array of Mercedes products. Her communication skills were excellent. She always responded quickly to emails and voicemails articulately, and in a friendly easy going professional style. She made the sales experience smooth and easy. Larry Cash also deserves a shout out. His deep experience and friendly nature made the purchase documentation and vehicle registration fast and easy. This is an excellent, ethical dealership with well-trained, friendly, professionals throughout the organization. More

Great job Dwayne! I thoroughly enjoyed my experience working with you and the rest of the staff for the purchase of my 2017 S550 from Mercedes Benz of Annapolis. Everyone treated me with extreme courte working with you and the rest of the staff for the purchase of my 2017 S550 from Mercedes Benz of Annapolis. Everyone treated me with extreme courtesy and respect throughout the process, which was greatly appreciated as this would become my first Mercedes Benz vehicle. I am local to the dealership, but it's well worth the drive to deal with this distinguished group of professionals. Tony More

Over the years Alex has been a consistent and exemplary customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! customer service representative. My car always comes back looking great inside and out and running smooth. I highly recommend Alex! More

Mr. Steve Neville is very helpful and has excellent attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. attitude towards customers needs. He would keep everything ready for you. I am very impressed with his work. More