Mercedes-Benz of Annapolis

Alex is a great service advisor who works hard to meet the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I w the needs of his customers. I am always happy and pleased with the service that he provides each and every visit. Because of his amazing service, I will always stay with Mercedes Benz. More

Never an issue bringing my car in especially dealing with Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. Alex. I’m in and out fast every time.Never had an issue. Alex is an asset to any team or workplace. More

Wonderful experience. L Cash Jr did a great job and was a true professional. I have nothing but good things to say about the experience. Thamk you all again. a true professional. I have nothing but good things to say about the experience. Thamk you all again. More

This is our first review for our Service Experiences at Mercedes-Benz of Annapolis. Our family has relied upon Sean Engelhard for his careful attention to the performance and service of our many Merced Mercedes-Benz of Annapolis. Our family has relied upon Sean Engelhard for his careful attention to the performance and service of our many Mercedes over many years. He listens intently to our descriptions of "strange" ailments, thoughtfully analyzes possible causes based on his own deep experience, finds the right tech to continue the diagnosis and fix the issue, then follows up with us in his own clear way, with a smile. Hard to find anyone else that thorough, anywhere. His management, Rodd Bowman and 'Mac' McConnell, are always there to pitch in, too, when he needs help with getting management or tech support attention at MBUSA or in Stuttgart. And, they've been called on several times for us. So, we see your Service Team as a smoothly running machine that always delivers. More

Will Lang of Mercedes Benz of Annapolis MD is the most personable and professional Car Sales Consultant I have dealt with in the last 45 years of multi million dollar fleet deal I have initiated as a Fle personable and professional Car Sales Consultant I have dealt with in the last 45 years of multi million dollar fleet deal I have initiated as a Fleet Manager, Wholesale Manager, Service Manager, Transportation Manager...Will Lang I Kevin Mattison will be a loyal and dedicated customer...I really appreciate your honesty and willingness to go the extra mile to get the deal done... More

From my first visit to the Mercedes-Benz of Annapolis Service Center years ago, Alex has taken exceptional care of me and my family. The entire staff is friendly, professional, accommodating, and compete Service Center years ago, Alex has taken exceptional care of me and my family. The entire staff is friendly, professional, accommodating, and competent. With Covid and scheduling issues abound, Alex still made it happen before I left for a business trip. While I love my vehicle, the fantastic service is another reason I will continue to own Mercedes-Benz and continue to use Alex at MB of Annapolis. Exceptional. More

Alex is a top notch Service Advisor! He works around my crazy busy schedule and caterers to my needs! Alex makes me feel like the most important customer they have. crazy busy schedule and caterers to my needs! Alex makes me feel like the most important customer they have. More

Cash, Dean, and Larry were able to make our deal happen in a very timely fashion. They answered all our questions and concerns. Transaction was effortless! Thanks for getting our first Mercedes and many in a very timely fashion. They answered all our questions and concerns. Transaction was effortless! Thanks for getting our first Mercedes and many more to come! More

Steve is friendly and makes bringing my car in for service very easy. I live an hour away and he is always willing to work with me. service very easy. I live an hour away and he is always willing to work with me. More

Steve was personable and understood my issue. His review upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service d upon pickup and follow up comments much appreciated. He even followed up a few days later to make sure all is well. It’s good to know the service department add so much value to the experience. Regards, Pat L. More