Mercedes-Benz of Annapolis

Routine Maintenance and Test Unusual Sound Alex provided excellent customer care for my routine maintenance and diagnostics. During this stressful time, due to covid-19 and recent loss of my h Alex provided excellent customer care for my routine maintenance and diagnostics. During this stressful time, due to covid-19 and recent loss of my husband, he ensured my vehicle would have the best care and provided a detailed report of suggested and immediate repairs. Thank You Alex!! More

Chris Cole Is Amazing! The Best Team Ever! Price Wanted! Recently purchased a Jeep Grand Cherokee. Absolutely love the car, and was very pleased with the price. Before the purchase I contacted the Dealership Recently purchased a Jeep Grand Cherokee. Absolutely love the car, and was very pleased with the price. Before the purchase I contacted the Dealership via email and had an instant response back, lived 15min away and the vehicle was prepared quickly and perfect for the test drive. Hence it being a Mercedes-Benz Dealership and me purchasing a Jeep from it, Chris Cole did an outstanding job presenting the car with the best information he could possibly provide. Chris was very friendly, professional, and passionate for selling Mercedes. Thank you gentlemen. More

Most Helpful We came to Casey to buy a new GLC 300 with a very specific list of requirements. He was able to locate a vehicle to our exact expectations and have it We came to Casey to buy a new GLC 300 with a very specific list of requirements. He was able to locate a vehicle to our exact expectations and have it delivered in just a couple of days. The purchase took less than an hour. Casey, and the whole staff at Annapolis Mercedes are a super group to deal with. More

Service to me is as important as the car I buy Alex Goes above and beyond expectations people like Alex Are the lifeline of a dealership Goes above and beyond expectations people like Alex Are the lifeline of a dealership More

First Car Hi I'm 15 and my mom just bought me a CLA 250 and it's gorgeous. Andy Gallagher was my sales consultant and he was great and helpful. I will always bu Hi I'm 15 and my mom just bought me a CLA 250 and it's gorgeous. Andy Gallagher was my sales consultant and he was great and helpful. I will always buy my cars from Andy! More

My 3rd G Wagon Experience Today I picked up my 3rd G-Wagon. Andy Gallagher has helped me with all of them and I will tell you this...he is amazing! He is the most polite, ge Today I picked up my 3rd G-Wagon. Andy Gallagher has helped me with all of them and I will tell you this...he is amazing! He is the most polite, genuine, and accommodating sales consultant I have ever worked with. He always runs through everything with me before I drive off of the lot. He is so patient with me as I always have many questions. I hope Andy will be there forever! The bottom line is I would go no where but Mercedes Benz of Annapolis for my cars. More

Outstanding Service!! This was my first experience with Mercedes Benz of Annapolis, and Jim was great. I've purchased Mercedes from two other dealers in the area, but work This was my first experience with Mercedes Benz of Annapolis, and Jim was great. I've purchased Mercedes from two other dealers in the area, but working with Jim was a GREAT EXPERIENCE. When I left home, I knew I was going to purchase a new car, Jim some how knew he was going to sale me that car, Three hours later I was leaving in my new E450 4Matic Mercedes, I was so happy. GREAT JOB JIM!!!!! HEY, KUDOS TO LARRY CASH, can't leave without paying the bill. More

Jim was extremely accommodating, forthright, and followed up with information quickly as needed. Jim made sure that all of my requests were addressed.He made my whole purchase transaction easy! up with information quickly as needed. Jim made sure that all of my requests were addressed.He made my whole purchase transaction easy! More

Always AMAZING service!!! I just wanted to review our service advisor Alex. He is the BEST!!! Caught a flat tire over the weekend late-night (have run-flats but I must have hit I just wanted to review our service advisor Alex. He is the BEST!!! Caught a flat tire over the weekend late-night (have run-flats but I must have hit a pothole) and called MB to have it towed to Annapolis and Alex was Johnny on the spot with ordering the tire and having our car repaired by the end of the day. We appreciate him so much!! Best Advisor EVER!!! More