Mercedes-Benz of Annapolis

Outstanding Service!! This was my first experience with Mercedes Benz of Annapolis, and Jim was great. I've purchased Mercedes from two other dealers in the area, but work This was my first experience with Mercedes Benz of Annapolis, and Jim was great. I've purchased Mercedes from two other dealers in the area, but working with Jim was a GREAT EXPERIENCE. When I left home, I knew I was going to purchase a new car, Jim some how knew he was going to sale me that car, Three hours later I was leaving in my new E450 4Matic Mercedes, I was so happy. GREAT JOB JIM!!!!! HEY, KUDOS TO LARRY CASH, can't leave without paying the bill. More

Jim was extremely accommodating, forthright, and followed up with information quickly as needed. Jim made sure that all of my requests were addressed.He made my whole purchase transaction easy! up with information quickly as needed. Jim made sure that all of my requests were addressed.He made my whole purchase transaction easy! More

Always AMAZING service!!! I just wanted to review our service advisor Alex. He is the BEST!!! Caught a flat tire over the weekend late-night (have run-flats but I must have hit I just wanted to review our service advisor Alex. He is the BEST!!! Caught a flat tire over the weekend late-night (have run-flats but I must have hit a pothole) and called MB to have it towed to Annapolis and Alex was Johnny on the spot with ordering the tire and having our car repaired by the end of the day. We appreciate him so much!! Best Advisor EVER!!! More

Just thought I’d write a review on my service experience with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making with Alex Clothier, all I can say is that I have one of the most professional & down to earth service advisors in the world. Thanks for always making me feel like the most important customers on the planet. Alex always makes the experience effortless. Thanks for always taking care of us... My service advisor is better than yours!!!🤩 Thanks Alex!!!! More

Alexis Clothier is absolutely the best senior advisor. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. He’s always very professional/courteous when I come in. He makes my visit a wonderful experience. More

Excellent buying experience Wayne D and the General Manager were very easy to work with. They made the buying process easy with and we spent little of our time in the effort. The Wayne D and the General Manager were very easy to work with. They made the buying process easy with and we spent little of our time in the effort. The General Manager did a great job of explaining all of the Finance options, whether financing from the dealership or providing our own. Wayne delivered the car to our home and we signed all of the paperwork there. Great experience. More

This is the best dealership. You are always greeted politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. More

I have alway had wonderful service at the Annapolis Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave me added peace of mind. My regular service team lead was off so I had the good fortune of working with Steve and he kept me apprised every step of the way for the maintenance needed. Excellent service! More

Steve Nevitte at Mercedes Benz of Annapolis Service Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to servic Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to service my car. He gave me an accurate estimate as to when it would be done and updated me along the way. In addition, Terence provided excellent service on the drop off and pick up of the car. More

I would like to say that Alex Clothier is an excellent Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thoug Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thought that I was due for an oil change but I wasn’t! Thank you, Alex Clothier, for everything! More