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Mercedes-Benz of Annapolis
Annapolis, MD
3,164 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,164 reviews
June 06, 2020
Car Maintenance I think I have the best service representative there is, Alex Clothier is the best. No question go unanswered. In purchasing my second car from the An I think I have the best service representative there is, Alex Clothier is the best. No question go unanswered. In purchasing my second car from the Annapolis dealership I requested Alex. I’m treated like the Queen I am. Service is top notch. More
by 4matic
Employees Worked With
June 05, 2020
Steve is a highly competent professional with great interpersonal skills, great follow through and great product knowledge. He's courteous, patient and easy to work with. As always, my experience with interpersonal skills, great follow through and great product knowledge. He's courteous, patient and easy to work with. As always, my experience with your organization was universally positive. Thanks again. More
by maaiken72@gmail.com
Employees Worked With
June 01, 2020
Easy to work with best price and no wasting time It was a very positive experience no wasting time we were in and out Jim and and Dean were amazing to deal with and professional It was a very positive experience no wasting time we were in and out Jim and and Dean were amazing to deal with and professional More
by D Allen
June 01, 2020
Great professional dealership Wayne Discus is a highly professional person who goes out of his way to make car purchasing easy and without any pressure. Larry Cash was also helpful Wayne Discus is a highly professional person who goes out of his way to make car purchasing easy and without any pressure. Larry Cash was also helpful in the purchase. It's a dealership we have dealt with before and will always go back to Wayne. More
by eycrbc
June 01, 2020
90 minutes away before you are getting your next car My experience with Wayne and Dean (Internet sales manager) were the best of all dealers I had ever dealt with. This is my second car I purchased from My experience with Wayne and Dean (Internet sales manager) were the best of all dealers I had ever dealt with. This is my second car I purchased from them in 2 years. They were extremely helpful in the way that their words are true and price is very competitive, unlike some dealers whose interest is to bring the customers to their dealership, and make vague and ambiguous statements just to make sales. Most likely, it will end up wasting both of your time. After all, it was worth driving 2.5 hours from my house and spend 90 minutes (could be better if it were not COVID-19) in the dealership to get the new car of mine. More
by PharmBurger
Employees Worked With
May 31, 2020
My experience with the purchase of my New AMG, GLC43, was beyond excellent! From my Sales agent, Brian Sturgeon to my Finance experience with Larry Cash. beyond excellent! From my Sales agent, Brian Sturgeon to my Finance experience with Larry Cash. More
by tholloway3365
May 29, 2020
Great Service..As Always Alex has been my go-to Service expert for the last 4 years. He is always courteous and professional. He grabs a loaner car before I can even request Alex has been my go-to Service expert for the last 4 years. He is always courteous and professional. He grabs a loaner car before I can even request for ne! Also, he keeps me up to date of the progress of the service and sends a text when the car is ready for pick up. More
by navyniceguy
Employees Worked With
May 28, 2020
Excellent customer service. Allen and Mike H. were committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. committed to providing an awesome car buying experience. I look forward to my next purchase with Mercedes Benz. More
by mahayes1
May 28, 2020
I received the usual excellent service on my Mercedes. My advisor Alex Clothier had my loaner car all ready and kept me informed on the progress of my service. advisor Alex Clothier had my loaner car all ready and kept me informed on the progress of my service. More
by Monica S
Employees Worked With
May 28, 2020
Steve was amazing through the whole process start to finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of finish was up front about fees and process We would have to go through he went above and beyond helping with insurance and getting this taken care of as soon as possible More
by sararice3
Employees Worked With
