Mercedes-Benz of Annapolis

This is the best dealership. You are always greeted politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. politely as soon as you drive into the garage. My service manager Alex Clothier is always helpful and friendly. More

I have alway had wonderful service at the Annapolis Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave Mercedes dealership. They work hard to meet your schedule and the extra care taken during the coronavirus crisis to ensure my car was sanitized gave me added peace of mind. My regular service team lead was off so I had the good fortune of working with Steve and he kept me apprised every step of the way for the maintenance needed. Excellent service! More

I would like to say that Alex Clothier is an excellent Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thoug Service Advisor. He is truly into helping his customers and providing them with quality customer service. He just saved me some money because I thought that I was due for an oil change but I wasn’t! Thank you, Alex Clothier, for everything! More

Steve Nevitte at Mercedes Benz of Annapolis Service Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to servic Center provided excellent service. He was professional, courteous and genuinely interested in making sure I was happy with the arrangements to service my car. He gave me an accurate estimate as to when it would be done and updated me along the way. In addition, Terence provided excellent service on the drop off and pick up of the car. More

Alex Childer provided excellent service I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manag I have not had great service at this dealership in the past and I have traveled to another dealership further away. Now with Alex as my Service manager I have been extremely stratified with my service. I would recommend Alex and Service department to my friends. This is a difficult time for everyone but this experience brighten my day. Thank you. More

The experience I had at Mercedes Annapolis was the best. I have never had more professional and friendly group of people. Asher chaudry, Allen belcher, Casey Duffy, And dean cunning we’re so helpful and fri I have never had more professional and friendly group of people. Asher chaudry, Allen belcher, Casey Duffy, And dean cunning we’re so helpful and friendly and made me feel like I was in great hands and family like atmosphere. More

Steve was a great help during our visit to the Mercedes Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. Benz of Annapolis. He was attentive and helped the day to run smoothly. My family and I will definitely be back for his great customer service. More

I’m new to the Maryland area but needed my Mercedes serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, serviced. I have to drive 60 miles but worth the trip! Steve was so helpful, kind and very knowledgeable. I’d recommend this dealership but moreover, I’d recommend Steve!!! More

Amazing service! Visited the dealership in the middle of the coved pandemic, and was a little nervous. I was pleasantly surprised! It was appointment only and social Visited the dealership in the middle of the coved pandemic, and was a little nervous. I was pleasantly surprised! It was appointment only and social distancing was being observed. I was the only customer for that time. The sales team were extremely attentive and went above and beyond to help me surprise my daughter with a new car. I have purchased cars from them before and will continue to purchase. It was a long day due to some technical issues. They supplied dinner for myself and children at a local restaurant that was providing carry out! Thanks for an excellent experience! More