Mercedes-Benz of Annapolis

Great service and team. Very professional in all aspects of service delivery. I am as a valued customer at every visit. No issues and highly recommended. Thank you. of service delivery. I am as a valued customer at every visit. No issues and highly recommended. Thank you. More

Received excellent customer service from the Service Advisor, Raphael Powell. He was very professional, friendly and kind and went the extra mile in making sure all went well with the service of my vehi Advisor, Raphael Powell. He was very professional, friendly and kind and went the extra mile in making sure all went well with the service of my vehicle. He definately deserves a 5 star rating! More

Everyone is so professional. It was an incredible experience. Mia was so personable and made us feel like we’d get the deal we were looking for. Larry was extremely knowledgeable. We really liked experience. Mia was so personable and made us feel like we’d get the deal we were looking for. Larry was extremely knowledgeable. We really liked him More

Great Shopping Experience We went in looking for a Pre-Owned car for my mother and we can not say how easy the process was. Since walking into the dealership we received great We went in looking for a Pre-Owned car for my mother and we can not say how easy the process was. Since walking into the dealership we received great customer service. Mia was great in showing us the car we were interested in and she made us feel welcomed and at ease. Allen in financing was great too. We got to know us and was really helpful with explaining everything before we signed. If we are in the market for another Mercedes, we will definitely be back. More

Service was great. I came in for my appointment and Raphael took great care of me. I will be back for the great service. Thanks Raphael took great care of me. I will be back for the great service. Thanks More

Excellent attention, advice and selection We have purchased several cars through this dealership in Annapolis and have only worked with Brian Sturgeon each time. He is outstanding. As our driv We have purchased several cars through this dealership in Annapolis and have only worked with Brian Sturgeon each time. He is outstanding. As our driving needs have changed, he has provided excellent advice and service. Brian is extraordinary as he listens, reviews new purchase opportunities and then provides honest and thoughtful ideas. We also appreciate his extensive knowledge of trends and opportunities at Mercedes Benz of Annapolis. More

the Best, No haggle True customer care and LOYALTY. The Best of the Best. Honest, straight forward and absolute delight. Purchased at least 4 or 5 vehicles, every one w True customer care and LOYALTY. The Best of the Best. Honest, straight forward and absolute delight. Purchased at least 4 or 5 vehicles, every one with exceptional service and care. Mike and Andy are true to their word. More

I bought several cars in many different dealerships and this is by far the best experience Ive had. My initial conversation with Asher was excellent. He was honest, straight forward, and he provided me ev this is by far the best experience Ive had. My initial conversation with Asher was excellent. He was honest, straight forward, and he provided me everything he offered me. I did not experience the back and forth you tend to see in this industry theses days. He truly is a man of his word and that's hard to find in this industry. My sales rep Mia was also amazing she made sure all my questions were answered and went out of her way to make sure that the car I purchased was to my standers she definitely took the time to make sure I was content. I would definitely without a doubt will be coming back here for my next car purchase and will refer Asher and Mia all my contact who are looking to purchase their next vehicle. Thanks, Alejandra T. More

Great car service and communications . Sean was excellent and the car is driving great. The car was ready when expected as I was told by Sean. excellent and the car is driving great. The car was ready when expected as I was told by Sean. More

Alex Clothier in Service is an extraordinary asset to your operation at Mercedes Benz of Annapolis. He is knowledgeable, well organized, remarkable personable, and efficient. My several experiences with your operation at Mercedes Benz of Annapolis. He is knowledgeable, well organized, remarkable personable, and efficient. My several experiences with him over a number of years have always been first rate! He is emblematic of Mercedes Benz regarding quality and fine service. Regards, Mark Edwards Wilson More