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Mercedes-Benz of Annapolis
Annapolis, MD
3,125 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,125 reviews
January 10, 2020
Quick, Easy and Professional From the greeting when we arrived everyone was welcoming and had the vehicle ready. I give the entire team 10 stars. Brian Sturgeon was a true profess From the greeting when we arrived everyone was welcoming and had the vehicle ready. I give the entire team 10 stars. Brian Sturgeon was a true professional. More
by Happy
Employees Worked With
Other Employees :
DeDe, Brian Sturgeon, Jeff O'Dell
January 10, 2020
They were great! Mike Hiesener & Asher Chaudy provided wonderful service. I was greeted at the door and my problem was addressed quickly and with courtesy. wonderful service. I was greeted at the door and my problem was addressed quickly and with courtesy. More
by gininalaw
January 10, 2020
From the moment I walked in the door till I drove off with my new GLE 43, it was an awesome experience. Thank you For making it so easy. with my new GLE 43, it was an awesome experience. Thank you For making it so easy. More
by BP
January 10, 2020
I came in with no intention on buying yet and drove home in a new GLS450. The sales and management team are by far the easiest I’ve dealt with. I’m returning to purchase a car for my wife in spring. Grea in a new GLS450. The sales and management team are by far the easiest I’ve dealt with. I’m returning to purchase a car for my wife in spring. Great work definitely best buying experience. More
by AW
January 08, 2020
Had a recall on my E350 and worked with Alex. He was very knowledgeable in the whole process of getting my car repaired and getting me a loaner car. The whole process was very quick and painless. All this be knowledgeable in the whole process of getting my car repaired and getting me a loaner car. The whole process was very quick and painless. All this being said he was a very nice and courteous, More
by dnwyt
Employees Worked With
January 08, 2020
Alex is the absolute best! He’s always so courteous, professional and patient. Thanks Alex for everything. You’re the reason I keep coming back. professional and patient. Thanks Alex for everything. You’re the reason I keep coming back. More
by amurray0413
Employees Worked With
January 08, 2020
Great service Alex Clothier has been our service rep for several years and he is great. I think he is the best. He is very patient and is very knowledgeable about Alex Clothier has been our service rep for several years and he is great. I think he is the best. He is very patient and is very knowledgeable about Mercedes. He is very courteous and helpful when we bring our cars in. Alex is the reason I like dealing with this dealership. I hope he has a good new year. Don't lose him. More
by greydachs
Employees Worked With
Other Employees :
I can't remember his name but he always takes my car. he works in the incoming car area at the service center.
January 08, 2020
I have been in twice recently for unexpected service. Alex always takes care of me promptly and efficiently for scheduled or unexpected service!!! Thank you. Alex always takes care of me promptly and efficiently for scheduled or unexpected service!!! Thank you. More
by dennis.dame
Employees Worked With
January 07, 2020
Alex is a very kind and nice customer service person. He has become a friend to me and my wife. He explains all the repairs a give us an estimate cost. He always give us his best customer service. has become a friend to me and my wife. He explains all the repairs a give us an estimate cost. He always give us his best customer service. More
by Anthony
Employees Worked With
January 07, 2020
After being to numerous dealerships and ready to give up, Ron Scherr and Mercedes of Annapolis took great care of me within 2hrs. In and out. I really appreciate the offers as my family wouldn’t have been ab Ron Scherr and Mercedes of Annapolis took great care of me within 2hrs. In and out. I really appreciate the offers as my family wouldn’t have been able to make this happen. Ron himself, is a great straight forward salesman. Merry Christmas and Happy New Year. More
by cory.l.coleman
Employees Worked With
Ronald Scherr
