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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,124 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,124 reviews

November 11, 2019

My services were done in a timely manner. Loaner car was ready. Tommy was excellent and very professional. The paperwork was prepared and ready. An enjoyable experience. More

by caspears
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Nov 12, 2019 -

Mercedes-Benz of Annapolis responded

Caspears, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis - Service Center! We hope to be of service to you again! Take care!

November 10, 2019

Brian was great to work with. I highly recommend him and the Annapolis dealership! I will be back for my next vehicle. Call Brian for whatever you need. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon
Nov 12, 2019 -

Mercedes-Benz of Annapolis responded

Michelle, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Nov 12, 2019 -

Mercedes-Benz of Annapolis responded

Michelle, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Thanks again for the recommendation, and have an amazing day!

November 09, 2019

Great people to deal with. I am so pleased with Mercedes Benz of Annapolis. I have a Mercedes Benz dealer five minutes from my home and traveled one hour and fifteen minutes aw More

by Constantine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sturgeon, Michael Herron
Nov 11, 2019 -

Mercedes-Benz of Annapolis responded

Constantine, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 08, 2019

Felt like I was buying from a friend! I had spent a few weeks shopping for my first ever Mercedes Benz. My family and I had spoken to different dealerships and then we discovered Mia at Me More

by charrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Mercedes-Benz of Annapolis responded

Charrington, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Mercedes-Benz of Annapolis.

November 08, 2019

Quick Tire Fix I called on my way to work because I had a nail in my tire. Alex saw me immediately and had it fixed, and the car washed, withing an hour. More

by gc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2019 -

Mercedes-Benz of Annapolis responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 06, 2019

Great service I am always greeted courteously with a smile when I drive in and taken car of right away. Alex is always helpful no matter what my questions are! More

by Monica S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you for your kind and wonderful review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Monica, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Thank you for your kind and wonderful review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis

November 05, 2019

Great sales rep A call-out to my sales rep, Andy Gallagher. He went out of his way to find me the exact car I wanted without my having to order the car from the facto More

by DP
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Gallagher
Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review! We'll be sure to pass your comments on to the rest of the team. Our team is available should you require any extra help. Take care!

November 05, 2019

Working with Mia was wonderful. So much so, I look forward to buying with Mercedes again. Thanks so much for being patient, energetic, and personable. More

by iSmile
Recommend Dealer
Yes
Employees Worked With
Mia Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Thank you so much for your wonderful feedback and rating! We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2019

Wayne was amazing! He took us on a test drive that really showed how the cars would perform on the street, freeway, and congested areas. He was very knowledgeable and answered a barrage of questions to help More

by Mindy O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Mindy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We're happy we could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Annapolis - Service Center

November 04, 2019

They always provide exceptional service. I have been coming here for years to service and repair my car and have been pleased with the service team. Alex goes above and beyond to make customers like mys More

by MA
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Mercedes-Benz of Annapolis responded

Ma, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis - Service Center. We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. Safe travels!

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