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Mercedes-Benz of Annapolis

Annapolis, MD

4.9
3,126 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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324 Sixth St

Annapolis, MD

21403

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Showing 3,126 reviews

April 04, 2019

Stop by for Windshield Wipers Alex Clothier is my service provider, that's exactly how he makes me feel.... my service provider. I get great individual service and I have referred More

by JB of Annapolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know names but the team in the drive-up service bay are top notch.... thank you!
Apr 15, 2019 -

Mercedes-Benz of Annapolis responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Apr 20, 2019 -

Mercedes-Benz of Annapolis responded

Thank you so much for your positive comments about Mercedes-Benz of Annapolis - Service Center! We look forward to your next visit! Take care!

April 03, 2019

Great Job Alex always did a great job. He will greet me and my wife at the service center with a great smile. He will also have our paperwork ready for us. More

by Anthony sizemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Mercedes-Benz of Annapolis responded

Hi Anthony, thank you so much for your positive comments about Mercedes-Benz of Annapolis! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Apr 20, 2019 -

Mercedes-Benz of Annapolis responded

Hi Anthony, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 02, 2019

Best Professional Help in buying a Car I called the dealership for new car information and was connected to Ron Scherr. Ron provided professional assistance regarding the detailed and spe More

by jeff,d#1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Cash,Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Scherr
Apr 10, 2019 -

Mercedes-Benz of Annapolis responded

Our staff is committed to providing each of our clients with the best automotive experience so we are pleased to hear you enjoyed working with Ron and our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 02, 2019

"Exceeds Expectations!" Andrew Gallagher is awesome! I asked Asher Chaudry if Andrew could be cloned.He was extremely easy to work with. He helped me get exactly what I was l More

by Anallou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gallagher
Apr 03, 2019 -

Mercedes-Benz of Annapolis responded

Anallou, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Annapolis. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 02, 2019

Great service Alex is one of the best service reps at Mercedes Benz of Annapolis. Always has a positive attitude and returns your call in a timely matter. More

by Great Serice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Mercedes-Benz of Annapolis responded

Thank you for your kind review; we are happy to pass along your comments to Alex! We value your business and look forward to your next visit! Take care!

March 30, 2019

Just a great experience purchasing our new car From the time that I emailed the dealer to the talks on the phone, to the purchase of the car this dealership is the absolute best. Customer service i More

by Kensbenzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Discus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Chaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz of Annapolis responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2019

Service Alex is amazing! He ALWAYS provides great customer service. He is so personable; he always remember me and greets me a welcoming smile. I love him dea More

by noracoaxum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Mercedes-Benz of Annapolis responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2019

Highly Recommend Ron Scherr and Brian Sturgeon Recently leased a 2019 300 GLC 300 from Annapolis Mercedes. Ron Scherr spent several hours with us explaining the car we liked, test driving and tryi More

by MariaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sturgeon, Ronald Scherr
Apr 18, 2019 -

Mercedes-Benz of Annapolis responded

Congratulations again on your new lease! We're happy to hear our staff took such great care of you! Safe travels!

Apr 22, 2019 -

Mercedes-Benz of Annapolis responded

Congratulations again on your new vehicle! Thank you so much for your kind words! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2019

Run flat replacements Go see Alex clothier. Been here multiple times and Alex is a no hassle no xx guy. Fast,efficient , and makes customer first priority. Alex will never More

by Aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Clothier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Mercedes-Benz of Annapolis responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 22, 2019

CW of Annappolis Exceptional attention given to customer’s service requests. Always friendly and willing to give additional advice on features and concerns that I may More

by Cwike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Tate
Mar 23, 2019 -

Mercedes-Benz of Annapolis responded

Reviews like this give us motivation and help us ensure we provide high-quality care! Please let us know if there is anything else we can do for you; we are more than happy to help!

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