Mercedes-Benz of Annapolis

Great service Jeff at Merecedes of Annapolis was wonderful to work with. He is so knowledgeable and made my first car purchase in many, many years a great experien Jeff at Merecedes of Annapolis was wonderful to work with. He is so knowledgeable and made my first car purchase in many, many years a great experience. Even after the sale was complete, he checked on me and offerred helpful hints and tricks to work all of the gadgets in my car. Thanks Jeff for the excellent service! More

The Best car shopping experience Jeffrey Sunstrom is a extradionary salesman, professional,efficient and very thorough with his product and very knowledgeable in information he provid Jeffrey Sunstrom is a extradionary salesman, professional,efficient and very thorough with his product and very knowledgeable in information he provided with my purchase. Most importantly he is kind and demonstrated patience. A big thank you to Allen in finalizing my final documents in the purchase. More

Chuck is the the man Though he has been my only service rep, I’m pretty sure he’s the best of the best. Always goes over and beyond to make sure I’m taken care of especia Though he has been my only service rep, I’m pretty sure he’s the best of the best. Always goes over and beyond to make sure I’m taken care of especially in emergencies. He is thee man. More

Review for service advisor Alex has been my service advisor for a few years now. He is always courteous and helpful to the max. Makes me feel like he is concerned with whateve Alex has been my service advisor for a few years now. He is always courteous and helpful to the max. Makes me feel like he is concerned with whatever problem I might have. He goes the extra distance to make my experience here at Mercedes the best! More

Excellent Customer Service I needed service for my Mercedes Benz GLK350. I reached out to my Service Advisor, Alex Clothier, via text and he called within 1 minute to let me kno I needed service for my Mercedes Benz GLK350. I reached out to my Service Advisor, Alex Clothier, via text and he called within 1 minute to let me know I could drop my car off for service right away. Alex goes above and beyond to keep me informed about the status of my vehicle and takes the time to explain the repairs that are needed. He also always ensures a loaner vehicle is available for me due to my line of work and checks in to see if I am happy with the vehicle. I would give him more stars if I could! More

courtesy inspection Great service , Wanted my car looked at prior to a trip to Fla. All yitals were good .I have peace of mind. Chuck as always does a great job. I was in Great service , Wanted my car looked at prior to a trip to Fla. All yitals were good .I have peace of mind. Chuck as always does a great job. I was in and out in 30 min. What more could a guy ask for. More

Alex prides himself on providing great service I have been coming in for service on my E350 coupe a few years now and always work with Alex. He is available via text or if I leave a message he call I have been coming in for service on my E350 coupe a few years now and always work with Alex. He is available via text or if I leave a message he calls back promptly. I have always walked away from a service appointment feeling he genuinely cares about my experience. From a pricing and convenience standpoint. His estimates are spot on and he accommodates short notice requests. Thank you Alex! More

Very professional and met all my expectations. Asher was terrific to work with and clearly takes pride in his product. I really appreciated him doing much of the preperatory work before my arrival Asher was terrific to work with and clearly takes pride in his product. I really appreciated him doing much of the preperatory work before my arrival and also being so patient with all my questions. I definitely recommend this dealer! More

AMG lease I had a wonderful experience there. Asher was very personable and easy to talk to. He and Larry explained everything with detail and on a level that I I had a wonderful experience there. Asher was very personable and easy to talk to. He and Larry explained everything with detail and on a level that I could understand it. The facility was immaculate. I would definitely recommend them to my family or friends. More

Exceptional customer service Raphael is always pleasant and professional. He returns my call promptly and is very easy to work with. He always has my rental car ready and I'm in a Raphael is always pleasant and professional. He returns my call promptly and is very easy to work with. He always has my rental car ready and I'm in an out of there quickly. I highly recommend his services and he represents Mercedes-Benz of Annapolis very well. More