Mercedes-Benz of Annapolis

Incredible service - as usual! I have been a customer at the Annapolis Service Center for about 7 years and during all my visits I always received the best service anybody could ask I have been a customer at the Annapolis Service Center for about 7 years and during all my visits I always received the best service anybody could ask for. Chuck is simply the best! More

Always spot on! Chuck and team have never let me down. Two tires and an alignment - in and out in 3 hours. Car cleaned and ready when promised. Always feels like Chuck and team have never let me down. Two tires and an alignment - in and out in 3 hours. Car cleaned and ready when promised. Always feels like I’m being spoiled. Highly recommend! More

Alex is the best !!! Mercedes-Benz of Annapolis, takes good care of me in my vehicle. Alex clothier is the best ... He does what he says he’s going to do... if the prombl Mercedes-Benz of Annapolis, takes good care of me in my vehicle. Alex clothier is the best ... He does what he says he’s going to do... if the promblem isn’t fixed .. He makes it right .. More

Excellent service and car buying experience I received an excellent car buying experience. Remember the days when you spent hours in the dealership, not gonna happen here. The employment of tech I received an excellent car buying experience. Remember the days when you spent hours in the dealership, not gonna happen here. The employment of technology and personal customer service was performed with perfect balance which enhanced the car buying experience at Mercedes Benz of Annapolis. More

Great service Jeff at Merecedes of Annapolis was wonderful to work with. He is so knowledgeable and made my first car purchase in many, many years a great experien Jeff at Merecedes of Annapolis was wonderful to work with. He is so knowledgeable and made my first car purchase in many, many years a great experience. Even after the sale was complete, he checked on me and offerred helpful hints and tricks to work all of the gadgets in my car. Thanks Jeff for the excellent service! More

The Best car shopping experience Jeffrey Sunstrom is a extradionary salesman, professional,efficient and very thorough with his product and very knowledgeable in information he provid Jeffrey Sunstrom is a extradionary salesman, professional,efficient and very thorough with his product and very knowledgeable in information he provided with my purchase. Most importantly he is kind and demonstrated patience. A big thank you to Allen in finalizing my final documents in the purchase. More

Review for service advisor Alex has been my service advisor for a few years now. He is always courteous and helpful to the max. Makes me feel like he is concerned with whateve Alex has been my service advisor for a few years now. He is always courteous and helpful to the max. Makes me feel like he is concerned with whatever problem I might have. He goes the extra distance to make my experience here at Mercedes the best! More

Excellent Customer Service I needed service for my Mercedes Benz GLK350. I reached out to my Service Advisor, Alex Clothier, via text and he called within 1 minute to let me kno I needed service for my Mercedes Benz GLK350. I reached out to my Service Advisor, Alex Clothier, via text and he called within 1 minute to let me know I could drop my car off for service right away. Alex goes above and beyond to keep me informed about the status of my vehicle and takes the time to explain the repairs that are needed. He also always ensures a loaner vehicle is available for me due to my line of work and checks in to see if I am happy with the vehicle. I would give him more stars if I could! More

Chuck is the the man Though he has been my only service rep, I’m pretty sure he’s the best of the best. Always goes over and beyond to make sure I’m taken care of especia Though he has been my only service rep, I’m pretty sure he’s the best of the best. Always goes over and beyond to make sure I’m taken care of especially in emergencies. He is thee man. More

courtesy inspection Great service , Wanted my car looked at prior to a trip to Fla. All yitals were good .I have peace of mind. Chuck as always does a great job. I was in Great service , Wanted my car looked at prior to a trip to Fla. All yitals were good .I have peace of mind. Chuck as always does a great job. I was in and out in 30 min. What more could a guy ask for. More