Mercedes-Benz of Annapolis

Amazing Customer Service! Alex is the absolute best, He is always courteous and professional, and always greets with a warm smile, He goes the extra mile and demonstrates amazi Alex is the absolute best, He is always courteous and professional, and always greets with a warm smile, He goes the extra mile and demonstrates amazing customer service every time! He deserves 10+ stars 😊 More

Brian and MileOne are awesome ! I can’t say enough good things about the knowledge of the car(s) and personal interaction Brian Sturgeon provided to my entire family while researchin I can’t say enough good things about the knowledge of the car(s) and personal interaction Brian Sturgeon provided to my entire family while researching and purchasing our vehicle. He was extremely gracious with his time and even gave my children matchbox cars so they could take their “own car” home with them too. How cool is that ?!! All the staff encountered at Annapolis MB were great. So Happy with today’s experience. Signed, a meticulous Aero Engineer that will recommend MileOne to his associates. Pete H More

Fantastic people and five star service Bought our first Mercedes from these guys and have never had a better car buying experience. Will be back for sure! If you’re looking, look no furthe Bought our first Mercedes from these guys and have never had a better car buying experience. Will be back for sure! If you’re looking, look no further! More

Great Connection Brian didn’t just sell me a car, we connected— now that’s what great customer service is supposed to do. He asked all the right questions, worked hard Brian didn’t just sell me a car, we connected— now that’s what great customer service is supposed to do. He asked all the right questions, worked hard to find me a car that fit both my wallet and my heart and chatted with me about life as I waited to meet with finance. I would’ve rated my overall experience excellent, but my wait to meet with the finance team was quite lengthy. Overall I’d definitely comeback and refer family and friends to Mercedes-Benz of Annapolis. More

Great Service! The team was very courteous. I did not have an appointment but they were able to fit me in anyway and get my car serviced. All work was performed base The team was very courteous. I did not have an appointment but they were able to fit me in anyway and get my car serviced. All work was performed based on the estimate provided. More

Grimsley Recent e350 Service Even though I get hit with a bit of sticker shock when I have my work done, I always feel good about the end results. Sorry for the negative review o Even though I get hit with a bit of sticker shock when I have my work done, I always feel good about the end results. Sorry for the negative review on the pricing. Chuck gets all 5's! More

Quick and Easy Chuck L. Was very courteous and helpful. He explained what was the best service needs for our vehicle and was very helpful for future service recommen Chuck L. Was very courteous and helpful. He explained what was the best service needs for our vehicle and was very helpful for future service recommendations. Looking forward to our next visit. More

Great service! Sean Engelhard at the service department of Mercedes-Benz of Annapolis is very professional and attentive. He has been very accommodating with matchin Sean Engelhard at the service department of Mercedes-Benz of Annapolis is very professional and attentive. He has been very accommodating with matching my work schedule for picking up and dropping off the loaner car at a convenient time. More

Service Visit The staff at the service center are always kind and supportive. Weather it's when I bring my vehicle in for a wash or to get definative service the t The staff at the service center are always kind and supportive. Weather it's when I bring my vehicle in for a wash or to get definative service the team is.great. My Service Director Raphael Powel is a gem. Please keep him! More

Outstanding service Chuck is pleasant and always gives excellent service. Each time I’m there he makes me feel welcome and clearly explains what services I will receive a Chuck is pleasant and always gives excellent service. Each time I’m there he makes me feel welcome and clearly explains what services I will receive and the approximate time it will take to complete the job. His estimates never extends the time given. He makes the customers feel like they are important. Thanks chuck for always making us feel welcome. More