Mercedes-Benz of Annapolis

CPO E-350 Genuine, knowledgeable, salesman. More than helpful and took the time to listen as well as educate us as customers. Larry Cash was helpful, efficien Genuine, knowledgeable, salesman. More than helpful and took the time to listen as well as educate us as customers. Larry Cash was helpful, efficient and also listened to our needs. We will most definitely recommend and return to this dealership. More

Super service and knowledgeable My 2018 450 GLS had the engine light go on and after I checked the gas cap and it stayed on into the next day I called and talked with Robb & Alex and My 2018 450 GLS had the engine light go on and after I checked the gas cap and it stayed on into the next day I called and talked with Robb & Alex and they both said they would suggest I come in to have it checked out and they would have a 'loner' car for me. I arrived at the service center with the light still on and when I stopped the car in the service bay...the Engine light went OFF !! So they took the car for both an early 20K service and a diagnostic of the engine light and found that my car had a bad seal in the gas cap. All was done and ready for my pick up early the next day. The team at Annapolis M-B service do a wonderful job of caring for your car. Truly a FIVE STAR SERVICE. Thanks so much. Art Roberts More

Outstanding Customer Service My check engine light came on in my E class. I called Alex my service advisor. As usual knowing Alex, he provided excellent service. Gave me a Benz lo My check engine light came on in my E class. I called Alex my service advisor. As usual knowing Alex, he provided excellent service. Gave me a Benz loaner, fixed the issue, and washed the car. Thank you Alex, I am keeping my Benz and buying anther one cause I know you provide me the world class service.Vahid More

Top Notch Service Regardless of the type of service needed ,Alex Clothier delivers the finest. He is helpful, knowledgable and understands the art of customer service. Regardless of the type of service needed ,Alex Clothier delivers the finest. He is helpful, knowledgable and understands the art of customer service. He take immense pride in Mercedes quality and service. I had my tires recently replaced and the service was a breeze! Thank you again Alex!! More

Five Star Customer Care Before I met with the Mercedes Benz team of Annapolis, the thought of interacting with car dealers and sales consultants after many years of owning th Before I met with the Mercedes Benz team of Annapolis, the thought of interacting with car dealers and sales consultants after many years of owning the same vehicle felt overwhelming — that is until I met Asher Chaudry last month. Asher’s responsiveness to my initial inquiry, friendly demeanor, and enthusiasm for MB products immediately put me at ease. In the showroom, he listened attentively to what I was looking for in a new vehicle, provided an engaging and informative overview of MB products and services and demonstrated a thorough knowledge of each vehicle tested. As a first time visitor to MB, I am beyond appreciative of Asher’s no-pressure approach and extraordinary customer care. I’d highly recommend his service to anyone curious to explore the brand or ready to purchase a vehicle. More

Great test drive experience Sales consultant Asher Chaundry was excellent showing me a couple used GL450's. He was very thorough but also very cognizant that I had a limited amo Sales consultant Asher Chaundry was excellent showing me a couple used GL450's. He was very thorough but also very cognizant that I had a limited amount of time for the test drives. Knowledgable about the product and features. No phony sales pressure and very friendly and warm. I wouldn't hesitate doing business with him. More

Fun Way to Buy A Car! We just wanted to stop in look around & maybe take a test drive, but Casey and the other people there made it so easy, we drove one home! We just wanted to stop in look around & maybe take a test drive, but Casey and the other people there made it so easy, we drove one home! More

Great experience! Ron was knowledgeable, interested in providing the car that I wanted. I would definitely recommend him. Great experience. Would go there again. Alle Ron was knowledgeable, interested in providing the car that I wanted. I would definitely recommend him. Great experience. Would go there again. Allen was great also. More

Convenient process and friendly service Super easy to communicate about the car through the new texting program. Price was higher for repairs than I had hoped and Sean worked to get them lo Super easy to communicate about the car through the new texting program. Price was higher for repairs than I had hoped and Sean worked to get them lowered a bit. Overall great experience. Sean was great. More

Efficient and professional My service was one of the best service experiences I have ever had from beginning to end. Sean is the ultimate professional communicating with me thr My service was one of the best service experiences I have ever had from beginning to end. Sean is the ultimate professional communicating with me throughout my wait. More