Mercedes-Benz of Annapolis

Best of the best! You can’t get better than Chuck. Always has a smile on his face and willing to help when you’re in a jam. Don’t hesitate to call Chuck at Mercedes of You can’t get better than Chuck. Always has a smile on his face and willing to help when you’re in a jam. Don’t hesitate to call Chuck at Mercedes of Annapolis. More

Quality redefined! Having purchased several automobiles from Mercedes of Annapolis, I am amazed as to the consistency of quality service provided over many years. Havin Having purchased several automobiles from Mercedes of Annapolis, I am amazed as to the consistency of quality service provided over many years. Having Alex Clothier as our Service Advisor has been a blessing much appreciated. His attention to detail, level of personal interest and concern for making sure everything is resolved to satisfaction and his always pleasant demeanor leaves this customer very glad to be doing business with this exceptional dealership. I have had the opportunity to observe Alex Clothier interface with other customers and I can convey my level of satisfaction is not unique. With Service Advisors such as Alex, one could not wish for a more satisfying ownership experience. More

Absolutely amazing! After getting a flat just before the bay bridge on my way back home to Rehoboth. I called Annapolis Mercedes service to see if they could take care of After getting a flat just before the bay bridge on my way back home to Rehoboth. I called Annapolis Mercedes service to see if they could take care of it. I arrived to the service area and Alex promptly took my vehicle back at 2:30 pm. I was unsure what was going to happen but they first stated they had the tire but could not locate it but also found other problems with my other tires. I instructed them to just go ahead and replace everything. They needed to order the tires and he put me in a loaner vehicle so that I was able to get home. The following day they called to tell me the vehicle was ready and they would have their driver bring me back my car to Rehoboth, which is an hour and a half drive from Annapolis! Amazing service and as frazzled as I was I could not have appreciated the courtesy and promptness of the service I received! Thanks again!! More

Chuck Leyman Is My No 1. Guy! Chuck is the best service advisor I've come across and is always available. I can text him at ANY time and he will respond as soon as possible. He mak Chuck is the best service advisor I've come across and is always available. I can text him at ANY time and he will respond as soon as possible. He makes it feel as if he is your personal service advisor working for you full time. In the year I've owned my first Mercedes Benz (ML350), Chuck has made the experience seamless and enjoyable. Sometimes I just stop by the service center to get a car wash and chat with Chuck. His is the man! I couldn't imagine going anywhere else for the top notch service Mr. Leyman provides. More

Alex Clothier Alex has always been very friendly and informative about my little red clk 350 ... He gave me his direct phone number on first trip to get service Alex has always been very friendly and informative about my little red clk 350 ... He gave me his direct phone number on first trip to get service ... makes me very special when l have to call for service ... get my car serviced is never fun for me but Alex makes it a lot more enjoyable ... since my lung cancer, l bought my little red convertible which was a treat for getting through all my treatments... It has been fun to drive it ... l will look forward to seeing Alex on my next trip in to get a service ... Jp Adams More

Awesome customer service. Honesty! Great experience. Alex was Honest about mr repairs. On my car. And he resert best price for me . Such great service I recommend Family and friends Great experience. Alex was Honest about mr repairs. On my car. And he resert best price for me . Such great service I recommend Family and friends. To Alex Mercedes-Benz of Annapolis. Thank you Alex ! Bruce Conway More

Alex is one of the best service providers Alex is always extremely customer oriented with ensuring he follows up with customer satisfaction from the beginning to the end of the service. My hu Alex is always extremely customer oriented with ensuring he follows up with customer satisfaction from the beginning to the end of the service. My husband and myself are extremely pleased with Alex professional and knowledge and will continue doing business with Merecedes at this time. More

Excellent service experience My service advisor tony is awesome to deal with . It’s always a pleasure to deal with him his communication is always very clear and very inviting . I My service advisor tony is awesome to deal with . It’s always a pleasure to deal with him his communication is always very clear and very inviting . I appreciate his attention to detail . I would recommend tony all my friends and family. More

Great buying experience Mercedes of Annapolis is a customer focused company. Everyone is friendly, courteous, professional and shows a genuine love and interest in the Merced Mercedes of Annapolis is a customer focused company. Everyone is friendly, courteous, professional and shows a genuine love and interest in the Mercedes brand Brian Sturgron is a pleasure to work with. He is very knowledgeable, listens to the customer needs and goes outbid his way to endure the customer is satisfied. More

Service Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! O Upon taking my vehicle to the Annapolis Center, my Service Representative, Alex, has always provided the best customer service to me! He's AWESOME!! OUTSTANDING!! More