Mercedes-Benz of Annapolis

Knowledge and Expertise Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have Your employee Alex handles every technical challenge skillfully thoroughly and effectively as he uses his expertise to the problem or situation I have when it come to my car. More

Choosing our new GLE 350 4Matic Our Sales Executive Consultant, Mr. Casey Duffy, listened carefully to us as we described our "must-haves" and "would-like--to-haves' before suggestin Our Sales Executive Consultant, Mr. Casey Duffy, listened carefully to us as we described our "must-haves" and "would-like--to-haves' before suggesting several choices for us. Each choice was then quickly brought to us to trial drive. Our family rode in each, providing a running commentary on their impressions. Mr. Duffy answered many questions throughout, leaving any decisions with us. Mr. Duffy's informed and thorough knowledge of the vehicles was superb. He educated all of us on the M-B thinking behind the many systems and gave us great confidence that we would soon master them. Mr. Duffy lived up to and exceeded our expectations. As has our GLE. More

TPMS issue (tire pressure warning system) Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car Alex quickly assessed the situation and suspected where the issue was coming from. He was spot on. In less than 1 hour my TPMS issue was repaired, car washed, and I was on my way. While waiting, I knocked out 2 conference calls in their clean and quiet waiting room. More

Asher - Ken H. Asher was absolutely gracious and completely knowledgeable about the Mercedes line as well as cars in general. He made the buying experience so easy Asher was absolutely gracious and completely knowledgeable about the Mercedes line as well as cars in general. He made the buying experience so easy and could not have been more helpful. Definitely would recommend him as the consummate salesman. Mercedes is fortunately to have such a fine person on their staff. More

Amazing Experience - Asher C I purchased a new vehicle from Mercedes Benz of Annapolis. From the moment I walked In to the end of my visit, my overall experience was excellent. I purchased a new vehicle from Mercedes Benz of Annapolis. From the moment I walked In to the end of my visit, my overall experience was excellent. I was immediately acknowledged and greeted when I walked in. Within seconds, Asher attended to me. He was welled dressed and spoke respectfully to me. He was very knowledgeable and fully answered ALL my questions - A patient Sales Rep! He was professional and courteous. He highIighted features of the vehicles. I did not feel pressured throughout the process. I am forever grateful for this superb experience. More

Love it!!! We have been Mercedes-Benz owners for over 20 years and we needed to trade in our GL 450 for a smaller, lower to the ground model so my husband could We have been Mercedes-Benz owners for over 20 years and we needed to trade in our GL 450 for a smaller, lower to the ground model so my husband could get in and out of it more easily. Asher was a tremendous help walking us through the options and then gave us the opportunity to try them all out. We found the GLE worked best for us - however the running boards were a problem. Asher was able to solve that for us and we are very pleased with the results. So we love our new Mercedes! More

New Benz Great professional, never felt the ‘car buying pressure’. I recommend Asher 10 out of 10 times. The entire team deserves a mention. I will be back aga Great professional, never felt the ‘car buying pressure’. I recommend Asher 10 out of 10 times. The entire team deserves a mention. I will be back again! More

Trust and helpfulness. Customer service is outstanding. I was made to feel part of a family that was striving to make my purchase special. This is the sixth car purchased Customer service is outstanding. I was made to feel part of a family that was striving to make my purchase special. This is the sixth car purchased over the years from this dearlership. More

the best of the best mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down mercedes benz of annapolis is the place the go for top notch service.thanks chuck for all you do best service dept in maryland hands down More

Chuck Leyman is A++++++ Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line Chuck Leyman is the best service advisor I have ever had the pleasure of dealing with. He is consistently professional, kind, and courteous. The line of communication is always open and he always keeps me updated on what is going on with my vehicle. I highly recommend coming to Annapolis Mercedes for the high level of customer service !!!! More