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Mercedes-Benz of Annapolis
Annapolis, MD
3,120 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Annapolis is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center,we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,120 reviews
April 20, 2023
My Service advisor Chuck did a fantastic job walking me through the problems with my vehicle. He brought Steve the tech in to walk me through what needed to be done. The repair of the vehicle was timely a through the problems with my vehicle. He brought Steve the tech in to walk me through what needed to be done. The repair of the vehicle was timely and runs like new. I highly recommend Mercedes benz annapolis service. More
by Ed b.
Employees Worked With
April 20, 2023
Chuck Leyman has been my service rep for over five years, through various vehicles at MB Annapolis service center. He has always been professional, courteous, accommodating, and extremely competent. His comm through various vehicles at MB Annapolis service center. He has always been professional, courteous, accommodating, and extremely competent. His communication is clear and precise on all service and policy information. He responds promptly to requests and the service is completed with attention to detail. He exhibits a genuine interest in his clients and genuine concern. We appreciate Chuck and the staff for their dedication to their patrons. The loaner vehicles are always clean and the waiting area comfortable. More
by AmyG
Employees Worked With
April 20, 2023
Mia went the extra mile to make sure we were well informed throughout the entire buying experience. From the first call to the last she was professional, patient, and friendly. I appreciate her since informed throughout the entire buying experience. From the first call to the last she was professional, patient, and friendly. I appreciate her sincere care and concern. She researched and provided us so many options to get the deal done! Mercedes-Benz of Annapolis has a jewel in Mia & you all have a buyer for life! More
by Shelley
Employees Worked With
April 19, 2023
Chuck helped me in a pinch. I needed quick service for an engine light that came on and he was able to fit me in. Thank you!! I needed quick service for an engine light that came on and he was able to fit me in. Thank you!! More
by Pytcrea
Employees Worked With
April 19, 2023
Brought my CLS in to have the brakes checked. He got me in fast and got it taken care of. Thanks Chuck! He got me in fast and got it taken care of. Thanks Chuck! More
by Mcflyguy.76
Employees Worked With
April 13, 2023
Excellent service and personal. Always take appointments on time, have car ready when promised and Steve my service advisor knows his product. Always take appointments on time, have car ready when promised and Steve my service advisor knows his product. More
by Emzoglio
April 13, 2023
The service department is excellent. Work needed on my car is explained well and completed I’m a timely manner. Work needed on my car is explained well and completed I’m a timely manner. More
by Empower55
Employees Worked With
April 13, 2023
I can take my vehicle to any Mercedes Benz dealership for my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and k my service. I choose Mercedes Benz of Annapolis because of Alex. He is always professional and courteous. Alex always thanks me for my business and keeps me in the know about what is needed for my vehicle. I will continue to bring my business to MB of Annapolis thanks to Alex. More
by Natasha
Employees Worked With
April 13, 2023
Alex is always helpful on any repairs in my car he is awesome great customer service awesome great customer service More
by Sunnysingh
Employees Worked With
April 13, 2023
Alex has been my service adviser for a long time and I rely on his knowledge and expertise whenever I have questions about my E300. Alex is the best! In addition, the Service Department is excellent! rely on his knowledge and expertise whenever I have questions about my E300. Alex is the best! In addition, the Service Department is excellent! More
by Marianne
Employees Worked With
