Mercedes-Benz of Annapolis - Service Center

Alex Clothier is the finest service representative I could hope for, providing excellent, honest and complete service on every visit. He keeps me informed and I am never surprised. could hope for, providing excellent, honest and complete service on every visit. He keeps me informed and I am never surprised. More

I leverage the service for my Mercedes and the service department and my rep Top notch I would recommend to anyone and it actually keeps me in the Mercedes family because of how good the service departmen department and my rep Top notch I would recommend to anyone and it actually keeps me in the Mercedes family because of how good the service department has More

I am not pleased with our service. I do not understand why your service department directed us to buy parts on E-bay. I called the service Manger and he told me he would look into but I do not understand why your service department directed us to buy parts on E-bay. I called the service Manger and he told me he would look into but we have not heard back. Something is not right! More

Experience with Mercedes Benz of Annapolis service centre is great. Ronan Wood made the whole procedure very easy. He have great customer services skills is great. Ronan Wood made the whole procedure very easy. He have great customer services skills More

Ronan was extremely helpful and kind. I would highly recommend anyone to come here and see him. I would highly recommend anyone to come here and see him. More

Bryan Jenkins and his team always provide excellent customer service! Would definitely recommend them to anyone. customer service! Would definitely recommend them to anyone. More

Chuck is an awesome advisor! He goes the extra mile each and every time to get my vehicle in and out. He keeps in contact with me the entire time that my car is in for service. He goes the extra mile each and every time to get my vehicle in and out. He keeps in contact with me the entire time that my car is in for service. More

Ronan Wood has been my service advisor for more than a year. He is best described as Knowledgeable, responsive, professional, personable, credible and highly capable of managing complex issues. Whenever I year. He is best described as Knowledgeable, responsive, professional, personable, credible and highly capable of managing complex issues. Whenever I contact Ronan he responds in a reasonable amount of time, he drives issues through to completion. Ronan represents the Mercedes brand with the highest level of excellence. More

I am always made to feel extremely welcome, like I am a part of the Mercedes family. It always makes me happy that they wash my car without me even having to ask! I recommend Ronan and Mercedes team in A part of the Mercedes family. It always makes me happy that they wash my car without me even having to ask! I recommend Ronan and Mercedes team in Annapolis to all of my friends and family More

The Annapolis team exceeded expectations. Steve Nevitte, Mike Herrron, and Rodd Bowman were very helpful and went above and beyond to correct a customer snaffoo tjat occurred at another deal Steve Nevitte, Mike Herrron, and Rodd Bowman were very helpful and went above and beyond to correct a customer snaffoo tjat occurred at another dealership. Thank you thank you thank you. Everyone was so nice and helpful from the sevice team, to the greeters, to the billing department exceptional service. I will continue to drive an hour to have this team work in my car versus the dealership around the corner. Thanks again for an amazing experience!!!! More