Mercedes-Benz of Annapolis - Service Center

Sean Wood made my time here extremely laid back. I can’t thank him enough for helping in a time of need. I’ll send all my friends and family!! thank him enough for helping in a time of need. I’ll send all my friends and family!! More

Sean was great to work with as I was traveling. Would highly recommend. Help me get on the road quickly and very polite highly recommend. Help me get on the road quickly and very polite More

I love taking my car in for service. Not only do they make sure I’m taken care of with a loaner, but my service rep Steve always makes sure I fully understand the work being done to my car. He even goes make sure I’m taken care of with a loaner, but my service rep Steve always makes sure I fully understand the work being done to my car. He even goes the extra mile to keep me informed over text her m questions or concerns I may have outside of my service appointments. More

Have had nothing but a wonderful first experience as a customer of Mercedes of Annapolis. Looking forward to my next vehicle with them shortly. customer of Mercedes of Annapolis. Looking forward to my next vehicle with them shortly. More

Outstanding in all respects: Sales, Service and Customer Relations. Service Advisor Alex Clothier is so attentive, I truthfully drive from Florida to let him manage all our scheduled servicing (10,000 mile Relations. Service Advisor Alex Clothier is so attentive, I truthfully drive from Florida to let him manage all our scheduled servicing (10,000 mile intervals). This is a dealership of excellence, without comparison. Alex Clothier is the best Service Advisor I have ever had the pleasure to interface with - over a 60 year period of owning an automobile. Truly remarkable! More

This review is for the service department/side of the Mercedes Benz of Annapolis division; specially for the esteemed and illustrious Alex Clothier! Alex has been our Service Advisor since moving to the Mercedes Benz of Annapolis division; specially for the esteemed and illustrious Alex Clothier! Alex has been our Service Advisor since moving to the Annapolis area in 2020 and we count our lucky stars that we were paired with him! He is hands down the most courteous and genuine person I have ever had the chance of meeting and doing business with. He is wonderful to chat with, he is detailed and follows through on his deliverables and commitments, and he is beyond kind and thoughtful! He is a true asset to the service team and we know that our vehicle and service taking place is done correctly and with integrity. He goes above and beyond for his clients and he is the epitome of what true professionalism looks, acts, and is what it’s suppose to be like! You are in good hands if you work with Alex and can’t recommend him more to family and friends! Alex is one of a kind and a true gem and we will continue to get our vehicle serviced at Mercedes Benz as long as Alex is there! He is a top 10 in many ways and we thank you so much for all that you do, Alex!! More

Alex is absolutely the best ever. My level of service is exceptional every single time! Whenever I visit Alex, I feel like I am talking with a family member! He makes sure every concern is addressed with a exceptional every single time! Whenever I visit Alex, I feel like I am talking with a family member! He makes sure every concern is addressed with a level of professionalism and care that I have never seen before! I only come to this dealer because Alex is here. More

Just took my Mercedes ML350 in for an annoying warning light and Chuck Leyman had me fixed up in no time. I bypass other Mercedes Service centers as I prefer this one. The customer service is top notch an light and Chuck Leyman had me fixed up in no time. I bypass other Mercedes Service centers as I prefer this one. The customer service is top notch and you get what you pay for. Chuck has been serving me for years and I won’t go to anyone else. More