Mercedes-Benz of Annapolis - Service Center

Chuck Leyman is our service advisor and we trust him completely! He always takes excellent care of us and our cars. He is very professional and answers all of our questions thoroughly. We look forward completely! He always takes excellent care of us and our cars. He is very professional and answers all of our questions thoroughly. We look forward to visiting there. My family has been loyal customers of this dealership for many years. We are on our 4th Mercedes and they have serviced all of them. More

Alex Clothier is my service rep and he is fantastic!! He always keeps me informed regarding service status and helps solve my minor issues without having to leave my car. Derek Nedd had always found the always keeps me informed regarding service status and helps solve my minor issues without having to leave my car. Derek Nedd had always found the right car that meets my needs. Allen Belcher went above and beyond to assist with a problem I had with MB financial. Great team. More

Steve was very pleasant and extremely knowledgeable answering all my questions. Steve provided superb customer care. I am thankful having him help me and looking forward to my next visit. Thank you Mer answering all my questions. Steve provided superb customer care. I am thankful having him help me and looking forward to my next visit. Thank you Mercedes of Annapolis for employing outstanding staff like Steve. More

Steve is a great guy who has helped me tremendously with the recalls I’ve had on my car. He’s gone above and beyond to accommodate me. the recalls I’ve had on my car. He’s gone above and beyond to accommodate me. More

I was very impressed with the caring and professionalism of Steve Nevitte and Rodd Bowman. They really listened and went the extra step to try to help me with the unfortunate experience of having oil get i of Steve Nevitte and Rodd Bowman. They really listened and went the extra step to try to help me with the unfortunate experience of having oil get into the electrical system. Annapolis has the best service! More

a straight up sort of guy I don't mind dealing with him a straight up sort of guy I don't mind dealing with him and just seems to take care of me right away also seems to be knowledgeable a straight up sort of guy I don't mind dealing with him and just seems to take care of me right away also seems to be knowledgeable More

I recently worked with Alex Clothier. He is the epitome of excellence. He was very thorough, friendly and courteous. He made the service and loaner vehicle appointment very easy. I will return for all of m of excellence. He was very thorough, friendly and courteous. He made the service and loaner vehicle appointment very easy. I will return for all of my scheduled maintenance and purchasing needs. If you want the best, ask for Alex!!! More

He is the kindest and most professional person I have ever met at the car dealer. His knowledge for the vehicle is amazing. I feel always very pleasant to depend on him with my car serviced with any prob ever met at the car dealer. His knowledge for the vehicle is amazing. I feel always very pleasant to depend on him with my car serviced with any problems. More

Always responsive! Even when my main contact is out or busy, a colleague will reach out providing quick assistance. Third Mercedes for a reason. Thank you. busy, a colleague will reach out providing quick assistance. Third Mercedes for a reason. Thank you. More

Alex is EXCEPTIONAL, I get excited when its time for any type of service on any of my vehicles. The BEST Customer Service in the DMV. You guys need to CLONE him he continues to keep us Happy Customers. Than type of service on any of my vehicles. The BEST Customer Service in the DMV. You guys need to CLONE him he continues to keep us Happy Customers. Thanks Alex for all you do!!! More