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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,099 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,099 reviews
August 23, 2025
Excellent experience and no complaints. He listened and was able to deliver the car we wanted in a pleasant and quick time frame. We would come back. He listened and was able to deliver the car we wanted in a pleasant and quick time frame. We would come back. More
by Rd
Employees Worked With
August 21, 2025
Bait and Switch & Deceptive Sales Tactics I was told to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was off to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was offered just $2,196 off - a far cry from what was implied. I tried to negotiate $10,000 off both vehicles, but was told that $2,196 was the best they could do. Despite clearly stating I already had financing, Nick still pushed to run my credit. Later, the sales rep Nick called and accused me of playing games, asking for my best offer. I said what’s your best and was told I needed to tell them. I said somewhere between $2K and $8K, but needed to know what they could actually offer. Instead of giving a straight answer, he pressured me to name a number. I said $8K, and he texted back 3 mins later saying they couldn’t do that and their original offer still stood. I understand dealerships are trying to make money, but it’s best to be honest upfront. If the deal was only $1,098 off each vehicle, just say that over the phone and that you don’t have wiggle room. If $10k is too high state what you can do - by telling me over the phone vs having me drive 80 miles for foolishness. Instead, Kristin, the Internet Sales Manager, told me to come in for the best offer, which turned out to be a classic bait and switch. I felt misled and toyed with. I would not recommend this dealership to anyone looking for a transparent or respectful buying experience. Screenshots below to substantiate my claim. More
by Sophmane
Employees Worked With
August 17, 2025
You are charging too much on repairs and part price in the local market your price differs by 400 times the local market your price differs by 400 times More
by TSR
Employees Worked With
August 16, 2025
I would highly recommend this dealership. Easy to set up an appointment and the team was excellent with communication. I would definitely be using them in future. Easy to set up an appointment and the team was excellent with communication. I would definitely be using them in future. More
by Prateekjuneja
Employees Worked With
August 08, 2025
Melissa was so nice. It was a really good experience. We did not get the car transferred that I thought I really wanted (it had been sold), but I think I ended up with It was a really good experience. We did not get the car transferred that I thought I really wanted (it had been sold), but I think I ended up with the car that was meant for me. More
by stefan.koch.micro
August 08, 2025
Very helpful and courteous. Showed me exactly what I was looking for. No pressure. No upselling. It was a great buying experience. Showed me exactly what I was looking for. No pressure. No upselling. It was a great buying experience. More
by sbmcpa
August 03, 2025
Vendor demonstrated consistent diligence, and highly reliable, showed strong work ethic and proactive communication! Definitely good team work there at MB of ATL reliable, showed strong work ethic and proactive communication! Definitely good team work there at MB of ATL More
by amavor1
August 02, 2025
Melissa was extremely professional and made the entire process smooth and stress-free. I’m very glad she took my call—it was a great experience working with her from start to finish. process smooth and stress-free. I’m very glad she took my call—it was a great experience working with her from start to finish. More
by nedimkulaksizoglu
July 31, 2025
Christy Hicks, Service Advisor, was a pleasure to work with. From Micheal in the loaner car service to Christy, they all kept me updated. with. From Micheal in the loaner car service to Christy, they all kept me updated. More
by beckynix
