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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,127 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,127 reviews
September 29, 2025
Great Job provided by Mr. Bobby Waites my Service Advisor who always takes ownership in helping me keep my SUV maintained in tip-top condition including the entire team at Mer Bobby Waites my Service Advisor who always takes ownership in helping me keep my SUV maintained in tip-top condition including the entire team at Mercedes-Benz of Atlanta Northeast More
by marco_2polo
Employees Worked With
September 27, 2025
Finn elevates the car buying experience to the highest levels, resolving every concern with ease and a smile! There is never any pressure, he makes the whole experience extremely pleasant, and is always v levels, resolving every concern with ease and a smile! There is never any pressure, he makes the whole experience extremely pleasant, and is always very mindful of the customer and how best to meet their needs. More
by Ron S.
Employees Worked With
September 24, 2025
I was called the “N” word by two employees that threatened me with physical violence, in front of the General Sales Manager, all because I pulled up in the service drive in a Porsche of all things threatened me with physical violence, in front of the General Sales Manager, all because I pulled up in the service drive in a Porsche of all things to schedule a service appointment for a vehicle I bought from this same dealership a few months ago!!!! I am truly at a loss for words on what happened. I pulled up thinking it would make sense to go to the service department to schedule service. I park and open my door and was immediately yelled at by a lot porter for the crime of pulling up in a Porsche!!! You can’t make this up!! I walk around the guy because he has already called me the “N” word twice and said he was going to put his hands on me if I didn’t move my car because it wasn’t a Mercedes Benz…… I’m going to repeat it. The guy said he was going to physically harm me because I pulled up in a Porsche. I walked past him without saying a word to then have this guy follow me inside of the dealership while I was looking for someone to schedule my wife’s cars service appointment. I finally had enough and went to find the general manager since he stated he was the service manager, which I didn’t believe but I didn’t want any more conflict with him. I found the general sales manager and let him know what was going on, I pointed out the guy, and at this point a crowd of other service people had formed. In front of the General Sales Manager I was called the “N” word no less than 4 times by two different people and threatened with violence again!!! By now two people! The manager then asked me to come inside and he apologized but then did nothing. He stated he would get someone to schedule the service, which no one did, and then out of fear of what his employees would do to me he escorted me to my car. I never once said any derogatory words, nor did I threaten anyone!!! I just wanted to schedule service!! That’s it!! THE MOST UNPROFESSIONAL EXPERIENCE I HAVE EVER HAD TO EXPERIENCE IN MY ENTIRE LIFE. I have never been called that word before, or threatened by someone….ever!!!! I bought this Mercedes Benz here at this dealership!!!! Do not buy at this place at all. More
by Edgar Beltran
September 22, 2025
Mercedes Benz of Atlanta North East was a pleasure to work with and was very efficient. The entire experience was great! work with and was very efficient. The entire experience was great! More
by lwells056
Employees Worked With
September 18, 2025
Christy is professional,knowledgable, friendly and honest. By far the best advisor at this dealership. Always happy to help and takes the time to listen to any concerns. She informs you of potential p honest. By far the best advisor at this dealership. Always happy to help and takes the time to listen to any concerns. She informs you of potential problems,but never pressures you into getting repairs. I'm happy that she came back! More
by Artelia
