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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,061 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,061 reviews
July 08, 2020
Troy Hogan, was extremely knowledgeable, professional and above all business personal. He make me feel at ease as I inquired aout the different models and functions of several vehicles above all business personal. He make me feel at ease as I inquired aout the different models and functions of several vehicles More
by Lylfyrelil
July 08, 2020
Great experience working with Rosh! He was very patient with us and helped us find the exact car for my wife! Awesome job! Thank you! with us and helped us find the exact car for my wife! Awesome job! Thank you! More
by Raiders
Employees Worked With
July 06, 2020
Staff was friendly and personable. Service was prompt and time was as promised. Would definitely consider them for my future service needs. Would also recommend to others. time was as promised. Would definitely consider them for my future service needs. Would also recommend to others. More
by milliefaulkwebb
Employees Worked With
July 03, 2020
Courtesy professional knowledgeable and very friendly and helpful Drop off and pick up on time Loan car is practically at this time Mask and gloves clean helpful Drop off and pick up on time Loan car is practically at this time Mask and gloves clean More
by daoquocdung
Employees Worked With
Christy Hicks
July 03, 2020
I worked with Demond Nichols. The service I received exceeded my expectations. I will continue to use Atlanta Classic Cars for services. Great customer service staff. exceeded my expectations. I will continue to use Atlanta Classic Cars for services. Great customer service staff. More
by keisa7797
Employees Worked With
Demond Nichols
July 02, 2020
Mr. Daniel Huang is an Excellent knowledgeable and professional sales person who is trustible and honest that was the reason we bought a gift car for my wife in your dealer ship. professional sales person who is trustible and honest that was the reason we bought a gift car for my wife in your dealer ship. More
by jmwinternational
Employees Worked With
July 01, 2020
I was impressed with the dealership and Alvin Downer was exceptional -- going beyond and above to meet my needs. He explained things every step through the process and kept me engaged with his knowledge of exceptional -- going beyond and above to meet my needs. He explained things every step through the process and kept me engaged with his knowledge of the GLC 300 I was purchasing. Everything was really quick and painless with no pressure whatsoever. I did not feel rushed and all of my questions were answered. I can easily recommend him and the dealership to anyone. More
by DGrady
Employees Worked With
July 01, 2020
It was a pleasure to deal with James. He was extremely courteous, helpful and patient. James listened to our wishes and assisted us in selecting the vehicle that would fit our needs. We would definitely courteous, helpful and patient. James listened to our wishes and assisted us in selecting the vehicle that would fit our needs. We would definitely recommend James to any of our friends. More
by sam
Employees Worked With
June 30, 2020
I brought my car in for a diagnostic. I was not offered a loaner so I requested to get my car back ASAP . The diagnostic was to Determine if my headlight that was not working could have been caused by a fron loaner so I requested to get my car back ASAP . The diagnostic was to Determine if my headlight that was not working could have been caused by a front end collision that had been repaired . The diagnostic was done on Wednesday the same day I left the car. I did not get a call to retrieve my car until Saturday and they were closed on Sunday. 5 days after work was done on the car. The bill was 550 and when I asked if the problem could have been caused by the accident, the answer was that is was in fact possible. The service rep told the Ins adjuster that it wasn’t and they refused to pay the claim. I was also told that they couldn’t check my battery because of the items in the trunk that us written on the invoice , however I was charged 180 for the diagnostic on the battery. The whole experience caused undue harm to me . I had no transportation fie 5 days so I had to pay Uber and I had to pay 550 for a diagnostic that was not completed and was charged an outrage for amount of money for the service. This was a blatant act of theft of services and a total scam. I want a meeting with the General Manager. This is not right! I am a widow who works very hard for my money, especially under the current star of this country!!! More
by Sheryl.bradley524
Employees Worked With
June 30, 2020
Awesome experience I was looking for a car for my wife. Finn was assigned to us and we loved him. He was upbeat, efficient and thorough. The whole purchase process was t I was looking for a car for my wife. Finn was assigned to us and we loved him. He was upbeat, efficient and thorough. The whole purchase process was the best and most efficient I have ever experienced in my 40 years of buying cars. I can recommend him and the dealership without reservation. I am so happy I have switched to this dealership as well even though I purchased my Mercedes from another dealership. More
by steve
