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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,061 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,061 reviews
May 25, 2019
Great service always! I took my car in to get lights replaced. I got good service in the parts department as well as excellent customer service with the service advisor. I took my car in to get lights replaced. I got good service in the parts department as well as excellent customer service with the service advisor. In addition I got a car wash. More
by Sharita2
May 22, 2019
Found my dream car ! We were in town for a basketball tournament. As we passed the dealership I saw my dream car and decided to turn around. Upon arriving at the dealers We were in town for a basketball tournament. As we passed the dealership I saw my dream car and decided to turn around. Upon arriving at the dealership we were greeted by a personable gentleman named Finn, He was very thorough in explaining the car and just a delight. We live over two hours away but we chose to go back and purchase the car from this dealership because of our overall first experience with them as a whole. Thank you Atlanta Classic Cars and Finn for a great experience !! More
by BeckyBlack
Employees Worked With
Other Employees :
Finn, the car concierge ( I can’t remember his name ) and the sales manager., Philip Black
May 22, 2019
Excellent service !!!!!!! Mr FINN WENT BEYOND THE CALL OF DUTY IN MAKING MY CAR PURCHASE EXPERIENCE EXCEPTIONAL!!!!! MR BLACK HAS BEEN VERY PROMPT IN ANSWERING LINGERING Mr FINN WENT BEYOND THE CALL OF DUTY IN MAKING MY CAR PURCHASE EXPERIENCE EXCEPTIONAL!!!!! MR BLACK HAS BEEN VERY PROMPT IN ANSWERING LINGERING QUESTIONS More
by Carguy finn
May 20, 2019
Great experience So far every service visit has been a pleasant, effective experience. No fooling around if need a courtesy vehicle you’re in one and ion your way pro So far every service visit has been a pleasant, effective experience. No fooling around if need a courtesy vehicle you’re in one and ion your way pronto. Then, each time this had been the case for us, our vehicle is ready on time or before as promised. Work done to satisfaction... couldn’t be better. And kudos to John Kim, knowledge able and effective advisor. Only criticism, wish could get an appointment a bit sooner... usually at least 10 days out... otherwise a perfect 10! More
by Chuck
Employees Worked With
John Kim
May 15, 2019
Excellent Customer Service i I am always very pleased and impressed with how I am treated at my service appointments. Jackson Barron is always so helpful and thorough with everyth I am always very pleased and impressed with how I am treated at my service appointments. Jackson Barron is always so helpful and thorough with everything. I would also like to mention Nick Disney as he helped me with an issue I had with one if my tires through the Express Service- he was so helpful and courteous.. More
by Dana0265
Employees Worked With
May 04, 2019
Best experience Ive ever had in buying a car! Finn is the definition of customer service! He is amazing, no pressure kind of sales person. I very much enjoyed working with him and the entire sta Finn is the definition of customer service! He is amazing, no pressure kind of sales person. I very much enjoyed working with him and the entire staff at ACC for my very first Mercedes! Eric was amazing and he definitely gets things done! Zac was a life saver, he taught me how to use my computer system in my car! Thank you ACC! I will also come back to you! More
by Glewhome
Employees Worked With
Other Employees :
Zac and TK were excellent in showing me how to use my car!, Eric Palmsteen, Philip Black
May 03, 2019
Always great Have been a client of Atlanta Classic Cars for many years and the reason why is simple: whether sales or service we are always greeted with a smile, t Have been a client of Atlanta Classic Cars for many years and the reason why is simple: whether sales or service we are always greeted with a smile, treated like family and always leave happy. It doesn’t matter who you speak with...he or she always has time to chat, discuss your needs and interests and always shows a personal interest in you. More
by Loupita
Employees Worked With
Other Employees :
Christy Hicks
May 02, 2019
Tires replacement I had scheduled appointment. For new tires Week before came on Monday morning at 730 am they did not have the requested tires was asked to come the I had scheduled appointment. For new tires Week before came on Monday morning at 730 am they did not have the requested tires was asked to come the next day for different tires. I was informed they would adjust the installation cost for the inconvenience caused . The final bill did not reflect and asked for explanation could not provided the computation and have been charged full price. More
by Datasoft
Employees Worked With
April 27, 2019
Great customer service Very quick service. Quality was great. Cleaned my car which was also perfect. Appreciate the quality of their overall service. Very easy scheduling an Very quick service. Quality was great. Cleaned my car which was also perfect. Appreciate the quality of their overall service. Very easy scheduling and pick up and drop off. More
by Debbie S
April 27, 2019
World Class Dealership I just purchased my 6th vehicle from Atlanta Classic Cars and had the same wonderful experience that I have had every time in the past. Bo Planin, Eri I just purchased my 6th vehicle from Atlanta Classic Cars and had the same wonderful experience that I have had every time in the past. Bo Planin, Eric Palmsteen, Adrian Rudnik, Christy Hicks and Zach Cartwright all were very courteous and professional. I felt very comfortable there and hope to deal with them again in the future. Larry More
by Larry
Employees Worked With
Other Employees :
Zach Cartwright, Christy Hicks, Eric Palmsteen, Adrian Rudik
