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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,252 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,252 reviews
July 13, 2026
My best experience of buying a car so far. Finn is the sales person to go to Efficient and transparent, friendly and patient. Fantastic experience. My wife and I like Finn. See you next ti Finn is the sales person to go to Efficient and transparent, friendly and patient. Fantastic experience. My wife and I like Finn. See you next time! More
by ysio1951
July 13, 2026
Finn is all a customer can wish for when buying a car. He made the whole process quick, smooth and enjoyable. True professional, friendly but not pushy, responsible for creating memorable experience. I hi He made the whole process quick, smooth and enjoyable. True professional, friendly but not pushy, responsible for creating memorable experience. I highly recommend MB of Duluth -whole team is awesome and so is my new Mercedes! More
by Ilona26
July 13, 2026
Tim is EXCELLENT! I’ve been with Mercedes for 15 years, and he is by far the best service advisor I’ve ever had. He’s patient, kind, and genuinely enthusiastic about w I’ve been with Mercedes for 15 years, and he is by far the best service advisor I’ve ever had. He’s patient, kind, and genuinely enthusiastic about what he does, and it shows in every interaction. He’s even taught me things I didn’t know my car could do! He always makes sure I have all the information I need, which makes the entire service experience stress free. What I appreciate most is how he takes the time to explain the details including the fine print that most people would probably overlook. He breaks everything down in a way that’s easy to understand, so there are no surprises and I always know exactly what to expect. Tim truly goes above and beyond, and because of that, I completely trust his recommendations. Mercedes is lucky to have him, and I wouldn’t be surprised if he’s running his own location one day. He definitely deserves it! More
by Winnie N
Employees Worked With
July 11, 2026
Great experience with Finn in him showing the car choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but choices, explaining the features, taking us for test driving, and making all the paperwork go smooth. We went 3 times to make the final decision but he didn’t put any pressure or he wasn’t overselling it. Only thing is that we could’t negotiate on the price or he didn’t throw any goodies on the top either. After the purchase he took me to show the shop floor and introduced to Doug - an awesome friendly knowledgeable mechanic who then hooked computer to check one last time. John patiently did a great job of going through all the car functions. We bought 2026 GLC 300 that had 3000 miles. Overall a good experience that all started with Finn. More
by Gopal
July 08, 2026
Tara Suarez is THE best! extremely thorough, professional and compassionate ten out of ten I recommend her!! extremely thorough, professional and compassionate ten out of ten I recommend her!! More
by tchat24
July 06, 2026
I cannot say enough good things about this dealership and all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the all their staff. Christy Hicks, my Service Advisor, is the best in the business. She’s always patient and looks out for the best interest of me, the client. Top notch customer service all around. This is why I return to this dealership year after year. I’m loyal to Mercedes-Benz of Atlanta Northeast!! More
by joliep
Employees Worked With
July 06, 2026
I had an outstanding service experience at Mercedes-Benz of Atlanta Northeast, thanks to Tony Park, my service advisor. Tony is professional, knowledgeable, honest, and truly cares about his customers. He k of Atlanta Northeast, thanks to Tony Park, my service advisor. Tony is professional, knowledgeable, honest, and truly cares about his customers. He kept me informed throughout the entire process, answered all of my questions, and made sure my vehicle was serviced promptly and correctly. His attention to detail, excellent communication, and commitment to customer satisfaction made the entire experience smooth and stress-free. It’s rare to find someone who consistently goes above and beyond, and Tony certainly does. Thank you, Tony Park, for your exceptional service and dedication. I highly recommend asking for Tony if you need your Mercedes serviced. He is a true asset to Mercedes-Benz of Atlanta Northeast! More
by rnaenterprisesllc
July 05, 2026
I had an outstanding experience at Mercedes-Benz of Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A Northeast Atlanta from start to finish. The professionalism, honesty, and exceptional customer service made the entire process truly enjoyable. A special thank you to Alvin Downer, my sales representative, who was knowledgeable, patient, and never pressured me. He took the time to answer every question and made sure I found the perfect vehicle. I would also like to express my sincere appreciation to Dustin, the Sales Manager, for his professionalism and commitment to ensuring everything went smoothly. His attention to detail and dedication to customer satisfaction were greatly appreciated. A big thank you to Mr. Charles for his kindness and support throughout my visit. His willingness to help and positive attitude made a lasting impression. I am especially grateful to Tony Park in the service department. He consistently provides excellent service, communicates clearly, and genuinely cares about his customers. It’s reassuring to know my vehicle is in such capable hands. Finally, I want to recognize the Loaner Car Manager for making the loaner vehicle process quick, efficient, and hassle-free. Having a clean, well-prepared loaner car while my vehicle was being serviced made the experience even more convenient. The entire team worked together to provide a first-class experience that truly reflects the Mercedes-Benz standard of excellence. I highly recommend Mercedes-Benz of Northeast Atlanta to anyone looking to purchase or service a vehicle. Thank you all for your outstanding customer care—I look forward to returning for many years to come! More
by rnaenterprisesllc
Employees Worked With
July 02, 2026
Always convient location to my house and. .very close to home and work place too .very close to home and work place too More
by Kight411
Employees Worked With
June 24, 2026
This is the worst service department I've ever experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's norma experienced. I have 2023 CLA 250 and 2 tires were installed here about a year ago and it has a very abnormal uneven wear and tells me that it's normal wear and tear when it was clearly installed unproperly. After a conversation with a service advisor, the service manager name "ERIC CID" calls me and said "how can I help you with a normal wear and tear?" He clearly showed no intension to hear or even work with a customer by saying that. They weren't so rude when we purchased this car a couple years ago. A routine oil change with an appointment takes about 3 hours every time I brought my car in (also costs about $300 for an oil change). This service department and the service manager, ERIC CID is a typical example of how ruthless a dealership service department can be after selling a car and service contracts. More
by mske37211
