Mercedes-Benz of Atlanta Northeast

John is by FAR the most amazing customer service representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was representative I’ve ever experienced. He not only helped me understand what I was confused on. But he followed up with me just to be sure that I was okay and understood. My comfort level with “this” car is because of JOHN🥳🥳🥳🥳🥳 More

David and John were excellent at their jobs. David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool David explained all the details about the CLA EV and the new technology. John was very patient and knowledgeable when walking me through of the cool features of the car and MB app. More

Angela is a thoughtful professional, she listens patiently and always provide timely progress updates to her clients. patiently and always provide timely progress updates to her clients. More

There is no Mercedes without Ms. Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for o Yeo. Her professional prowess to never be overwhelmed by the moment or at least not show it. Is a gift only Ms. Yeo has been consistent with me for over 5 years. I wish she could be promoted to a coaching or training position b/c 17 years ago when I started with the brand of Mercedes the customer service was bar none. It was an LEDGENDARY experience you were witnessing. Rather that meant each time you purchased a Mercedes a gift back was mailed to your home with opulent items inside. Ms. Yeo is the only person I’ve met in the last 8 years who cares about the people she is servicing and doesn’t view them as just another number but a Mercedes family member who’s dealing with an obstacle I can assist with. Please take care Ms. Angela Yeo she the one that makes me REMEBER how phenomenal Mercedes was. More

Shortly after my first engagement at the dealership, Dustin personally reached out to learn more about my experience thus far and graciously extended the offer to assist where and when needed. That said Dustin personally reached out to learn more about my experience thus far and graciously extended the offer to assist where and when needed. That said, given that Finn Misa had been providing simply amazing customer service (with Shawn Lim ready to be called into action if desired), Dustin’s help was not needed but sincerely appreciated. Knowing that both Dustin and Shawn were available throughout the process further reinforced my confidence in the dealership and confirmed that my best interests were top of mind for all those involved, all the way to the top-of-house with Dustin. More

Christy is awesome. . She is always responsive and addresses all of our service needs/questions. . She is always responsive and addresses all of our service needs/questions. More

Finn is very professional and energetic. He makes the experience of buying a car more enjoyable. He is extremely knowledgeable about not only his cars but also competing brands. He makes the experience of buying a car more enjoyable. He is extremely knowledgeable about not only his cars but also competing brands. More

This is my second purchase from Mercedes-Benz of Atlanta Northeast, and the experience remains unmatched. Finn was straightforward, transparent, and made the entire process—including my trade-in—completely Northeast, and the experience remains unmatched. Finn was straightforward, transparent, and made the entire process—including my trade-in—completely seamless. I was in and out with my new keys in less than two hours! After six years of excellent care from both sales and service, I’m a customer for life. Thank you, Finn, for the amazing new ride! More