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Mercedes-Benz of Atlanta Northeast
Duluth, GA
2,082 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta.
For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,082 reviews
August 08, 2022
Nick was a no nonsense salesman to work with. Very honest and worked hard to find the vehicle and deal that worked within our budget and taste. I would definitely buy another car from Nick and Very honest and worked hard to find the vehicle and deal that worked within our budget and taste. I would definitely buy another car from Nick and MB of Atlanta NE. All was a pleasure to work with. More
by mturner433
August 06, 2022
The staff was prompt and courteous. My service advisor followed up within a day to update me on my car. My service advisor followed up within a day to update me on my car. More
by kirwin
Employees Worked With
August 06, 2022
From a 2011 Toyota Camry to a brand new 2022 Mercedes E350..We Need bank Statements.. Those were the words of the manager at the dealership. I pulled up to the dealership to treat myself and my busin E350..We Need bank Statements.. Those were the words of the manager at the dealership. I pulled up to the dealership to treat myself and my business to Luxury. The Sales guy Fin, was cool, did all his paperwork but then the manager came in and said "Ma'am no offense but we noticed it is such a huge gap from a 2011 Camry to a brand new one 2022 Mercedes E350, can we please see 3months of bank statements" I looked him right in the eyes and smiled and said sure. Let me log in from your computer and print it out. It is a shame to see that, with people dying of xxxxxx'Pox and Covid-19, some people are still worried about a black woman from Cameroon with a heavy accent owning a real estate and clothing line business. I work my xxx off and didn't see this as a necessity but then I realized that people start looking at you by the way you dress and what kind of car you drive. I have learned to be grateful,humble and not let other people's perception of me become my reality.. THIS IS MY SECOND EXPERIENCE AT THIS DELEARSHIP. My first was, I took my aunt there to get her son a car,I walked in and the girl at the front desk asked "ma'am are you sure you are in the right place? One of the staff members came and apologized stating that she didn't mean any disrespect. This car is for business purposes and that is he only reason I got it. Fin you were great, even helped me charged my phone and you made sure the sale happened. You listened and understood my needs. I will give you a 5star review just not the delearship. I will recommend you but I will never recommend that dealership to anyone. The delearship needs a SALES COURSE More
by Christy
August 05, 2022
Can't say enough about the great customer service provided by Bo Planin Dee Hong and Justin. I was made to feel comfortable not rushed nor was the process long and drawn out provided by Bo Planin Dee Hong and Justin. I was made to feel comfortable not rushed nor was the process long and drawn out More
by Iriske58
August 04, 2022
Great ! Guy sat with us was very patient and helped us through the whole process!!! Sold us a amazing car and we are excited to take off lol drinks in us Guy sat with us was very patient and helped us through the whole process!!! Sold us a amazing car and we are excited to take off lol drinks in us More
by Peepdisllc
Employees Worked With
August 04, 2022
A very nice salesperson, the main thing is to speak Chinese，Professional service、Highly recommend Chinese，Professional service、Highly recommend More
by jason
Employees Worked With
August 03, 2022
Everyone there was very inviting and extremely helpful. My experience was not what you’d expect when buying a new vehicle. The whole process was easy and quick. Big thanks to Dong! My experience was not what you’d expect when buying a new vehicle. The whole process was easy and quick. Big thanks to Dong! More
by Michele.mahar
Employees Worked With
August 01, 2022
Greg in sales did a great job showing what he had available when what I wanted was no longer in stock. Left the dealership with a different model and am over the moon about it. He was very knowledg available when what I wanted was no longer in stock. Left the dealership with a different model and am over the moon about it. He was very knowledgeable and not pushy at all. More
by Jennmurdock12
