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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,077 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 2,077 reviews

November 13, 2021

Finn helped my Dad and I bought our dream cars! He introduced us a GLB 250 and supposedly my Dad was the one who needed a car and we both ended up buying for both of us. Finn has a wealth of knowledge More

by tonyamai
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

Quick and efficient work on my vehicle. They were able to get me in and out without issue. Jackson Barron is the most accommodating service advisor. Always a pleasure to deal with. More

by carefeet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackson Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2021

Finn was great with assisting me with my choice of a perfect vehicle. He was professional and pleasant to communicate with. More

by brenda.dalin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finn Misa
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

Very pleased with the process to order and receive our 2022 S500. The experience with Jesse Cannon Wallace and Jacob was excellent. We thoroughly enjoyed working with Mercedes-Benz of Atlanta Norttheast More

by harw8431
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Cannon-Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hetrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Palmsteen
November 01, 2021

Avoid this person. No reply / no phone call for 3 weeks. This is insane. I need my car back More

by edi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Hi Edi. We apologize about your experience. We don't have enough info on this review to reach out to you by phone. Can you please reach out to our Service Manager so we can resolve your concern quickly?

Nov 02, 2021 -

edi responded

How to reach out to service manager? I tried to call it today but not available

October 30, 2021

Derek went out of his way and took the time to help our family. It’s rare to find someone so helpful and courteous. More

by mbgordon7
Recommend Dealer
Yes
Employees Worked With
Derek Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Great customer service and very quality looking dealership. Would highly recommend over other dealerships in the area. More

by Antonio FT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosh Browne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2021

I purchased a car from this dealership last week, only because they had the car that we wanted. First, we were promised floor mats when we put down our deposit, but they forgot that they made that promis More

by reh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toussant Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Hong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Lim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Roselle
Nov 11, 2021 -

Mercedes-Benz of Atlanta Northeast responded

Sir, once again we apologize for your experience. After speaking to you I believe we have resolved your concern. Please reach out to us if there is anything else we can do.

October 23, 2021

Alvin is great and very patient with us during the whole process. Glad doing business with him More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Downer
October 22, 2021

Mercedes Benz of north Atlanta north east is an excellent place to buy you car and also use the service department. The service advisor Christy Hicks is amazing she goes above and beyond to make you feel com More

by eddyw39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cannon-Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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