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Mercedes-Benz of Coral Gables
Coral Gables, FL
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,499 reviews
July 05, 2021
Alex was always professional, polite, and solve my issues timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank yo timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank you Alex! More
by maliolesch
Employees Worked With
July 05, 2021
Did a road trip from Raleigh to Miami and unfortunately had car troubles with our GL550 overheating. It was very stressful as we were out of state and I was lucky to go to Coral Gables where Valentin Sanch had car troubles with our GL550 overheating. It was very stressful as we were out of state and I was lucky to go to Coral Gables where Valentin Sanchez assisted me. He was extremely knowledgeable and instantly made me feel at ease, constantly reassuring me that they would take care of everything. It's people like Valentin who truly understand what Customer Experience is all about. I would not hesitate to recommend him and MB Coral Gables More
by Sashen
Employees Worked With
July 05, 2021
All the other service advisors I’ve had wish they had the knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. knowledge and charisma Frankie has. He’s a true industry professional and excellent at what he does. More
by fsohail
Employees Worked With
July 05, 2021
Andrea was an incredible advisor—comforting, positive and concise while still addressing any important details. 11/10 would recommend her. Smart, friendly, pleasant and successful. concise while still addressing any important details. 11/10 would recommend her. Smart, friendly, pleasant and successful. More
by Cbrre293mia
Employees Worked With
Manuel, Andrea Alarcon
July 05, 2021
This Mercedes-Benz dealership provided excellent, efficient, professional service in a friendly atmosphere. efficient, professional service in a friendly atmosphere. More
by LODDPA
July 05, 2021
Fernando Rengifo is attentive and efficient. Excellent service! His timeliness and responsiveness are the best I have experienced. His handling of service is one of the main reasons I have bought two ot service! His timeliness and responsiveness are the best I have experienced. His handling of service is one of the main reasons I have bought two other Mercedes from since my initial purchase. More
by Edson
Employees Worked With
July 04, 2021
I have always receive excellent professional service during any maintenance of my car. Many Thanks Byron S. for your excellent customer service!! Very informative and knowledgeable! As always, Thanks D during any maintenance of my car. Many Thanks Byron S. for your excellent customer service!! Very informative and knowledgeable! As always, Thanks Donavon W. for your kindness, excellent service throughout the years!!!! Thanks George C. for providing the information! More
by mlee-keow
July 04, 2021
Professional, cozy, fast, excellent atention to customers. Thanks for your services. customers. Thanks for your services. More
by Adalberto Cino
Employees Worked With
July 03, 2021
Excellent service.. Frankie was so helpful I highly Excellent service.. Frankie was so helpful I highly recommend hom Excellent service.. Frankie was so helpful I highly recommend hom More
by Nangro1
July 03, 2021
Rosie is the best service attendant! Rosie great receptive and able to accommodate! Thank you for help and fixing my car. From your loyal customer receptive and able to accommodate! Thank you for help and fixing my car. From your loyal customer More
by Soberette
Employees Worked With
