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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,499 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,499 reviews

June 09, 2021

Great place, great service advisor and great team. They take the hassles away and always find a way to accommodate my needs and schedule. 2 thumbs up. More

by AJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 09, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 08, 2021

I have owned a Mercedes since 1990. I have worked with dealerships in five states. My experience at Mercedes-Benz of Coral Gables was by far the best ever. Everyone was nice, knowledgeable, punctual, an More

by carsonwm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 08, 2021

I was impressed to the attention that Ms. Lucy Arzate gave me, during the time my car was in the shop. She kept me informed on the status of the repair, on a daily basis. I praise her, very highly, for More

by eggarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucy Arzate, Tony Fuentes
Jun 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Lucy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 08, 2021

I'm very upset with the agent that received my car for a change of parts who told me the price was $300 after I asked several times he confirmed this proce, to later come to pick up my car and got forced to More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Morales
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Mercedes-Benz of Coral Gables responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 08, 2021

Marcos is a true professional with a great personality. It was a pleasure visiting the dealership. The waiting area and coffee were great too. Thank you! More

by ticocasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congratulations on your new purchase! We're thrilled that you found your experience with Marcos to be a positive one. Please let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 08, 2021

Everything always runs smoothly when Artiles takes care of me. Very professional in every way. I would highly recommend him for your service needs. He is the best More

by Rickymana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jun 09, 2021 -

Mercedes-Benz of Coral Gables responded

Ricky, Thank you for your very kind review. Jose and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

June 06, 2021

Super clean and very profesional personnel, the time spend during the sale was excellent and satisfactory, the car was provide in excellent condition and ready to drive Thank you More

by Efernandez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo - Financial ( best of best )
Jun 07, 2021 -

Mercedes-Benz of Coral Gables responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 05, 2021

The whole process was easy from appointment to loaner arrangement to pick up to return of vehicle after service was performed. Well done MB of Coral Gables! More

by Gesana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 04, 2021

Upper management really impressed me. They really showed me why buying a Mercedes is the way to go! They made the experience worth it all the way More

by Rassmj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Corso
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Leite
Jun 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Coral Gables. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

June 04, 2021

Mercedes Benz of Coral Gables is a first class dealership! I ordered and purchased a new MB GLB 250, everything was as I expected! Peter Warwar was the salesman that was involved in the transactio More

by KIRBY GRANT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Brito
Jun 04, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Kirby, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new Mercedes! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

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