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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,326 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,326 reviews

February 17, 2021

Sales person Donovan Woodbine was extremely courteous and made transaction easy and efficient. This is our second car purchased at Mercedes Benz of Coral Gables and would highly recommend to anyone. More

by esantiago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Woodbine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review! We're happy to hear that Donovan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 17, 2021

Very impressive service like always. I have Been doing business for the last 5 years and I never regreted for a single moment owning a Mercedes. Service makes the difference between brands. More

by Gusgrundler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Feb 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Thank you for your business, Gus! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 17, 2021

Excellent service, low waiting time to be heard , efficiency , cleanliness and beautiful manners and respect by Franky, our service representative. My car was fixed correctly. More

by Delaferriere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear that our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 17, 2021

Fantastic service from moment of contact to car delivery. Everything was taken care of and nothing was too much trouble. Very memorable and first class all the way!! More

by antongmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 16, 2021

Looking for a luxury vehicle... well look no further! Mercedes-Benz of Coral Gables has a wide range of luxury vehicles. It was my 1st visit and I must say the professionalism of Flo Grandi, who went abo More

by Adibel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Florian (Flo) Grandi
Feb 16, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 16, 2021

Very clean and safe environment, Service advisor treated me very well and respectful, conducting professional and taking care of all my vehicle needs, also getting ready at the promising time. More

by Natacha Soriano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Coral Gables responded

Natacha, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 16, 2021

I have brought my vehicles to Mercedes Benz of Coral Gables for service since 2016. It is always a pleasurable experience. Professional, courteous employees, and excellent service. More

by Mark Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Feb 16, 2021 -

Mercedes-Benz of Coral Gables responded

Mark, Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

February 15, 2021

Initial contact call to Service Department not the best; but once connected with my Service Advisor, everything was perfect, including scope and quality of work! More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Coral Gables responded

Hello Paul, Thank you for taking the time to submit a review. We are so glad we could assist you with your service needs. We truly appreciate your business. We apologize, however, for the miscommunication with your initial contact call. If you would like to further discuss your concerns, feel free to contact me at your convenience. Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 13, 2021

Everything is top notch at this location! The professionalism, service and over all flow of leasing my new Mercedes was seamless and a true pleasure. Thank you to the entire team at Mercedes Cora More

by paulaconnor1011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leandro Guidi, Phil Leite
Feb 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you, Paula, for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help with the leasing of your new Mercedes and we hope to see you again! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

February 13, 2021

From arrival to departure, the service experience could not be better. Service Advisor, Frankie was friendly and professional, the waiting area was comfortable and stocked with complement refreshments and More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Mercedes-Benz of Coral Gables responded

Stan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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