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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,320 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,320 reviews

November 03, 2020

I continue to be very impressed with Frankie Cao. He is knowledgeable, courteous and always a pleasure to deal with. Frankie represents your dealership very well. More

by Donaldpg706
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with Frankie and the rest of our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 03, 2020

Guillermo excellent service is the reason I keep coming back to the coral gables Mercedes Benz for services. His attention to detail and close personal help makes going in for services a truly easy experie More

by yudy.j.britomartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo Requena
Nov 03, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will share your comments with Guillermo. Congratulations on your new vehicle! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

November 01, 2020

I have been with Mercedes Benz of Coral Gables since the 1990’s and I have always received the best professional service. Thank you! Excellent More

by Olga T Valdes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Renteria-Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Mercedes-Benz of Coral Gables responded

Olga, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 or Hector.brito@mbcoralgables.com

October 30, 2020

awesome. been with them for 18 years. good folks. ana was my service advisor, i moved to nola and the folks there were incredible. now back in s florida and dave is my advisor as ana is no longer with y'all. More

by ms07192007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 30, 2020

Dave Gossett was great, fast, efficient and always kept me in the loop on the progress of my car. The loaner car was perfect and the process fast and easy. More

by jbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Dave and the rest of our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 30, 2020

Aldo G. Is truly by definition more of a gentleman than he is a service Advisor. He has shown true humility and honesty in his workmanship. Always putting my time and money before anything else. also wan More

by ELIAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 01, 2020 -

Mercedes-Benz of Coral Gables responded

Hello Elias, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Aldo is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 29, 2020

My personal experience with your service has always been excellent.I have used it for over ten years with with very good results.keep up your good work. More

by Carlosjorgegarces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juanita Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Robinson
Oct 29, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review, Carlos. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. We appreciate your business, and loyalty, over the last decade. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 29, 2020

Jose is personable, knowledgeable and problem solving. A fabulous representative for Mercedez and worth the drive down to coral gables. Thank you Jose for explaining my options and coming up with the best s More

by Susanorlandoliu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Oct 29, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about Jose, and your experience with Mercedes-Benz of Coral Gables. We appreciate your business, and hope to see you again soon, Susan. Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 29, 2020

Every time I visit this dealership I am treated with utmost respect courtesy and a smile everyone is happy to help in any way or matters More

by MIS04NIETAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aldo Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Artiles, Tony Fuentes
Oct 29, 2020 -

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

October 29, 2020

I am very thankful with Jose Artiles, this is my second time that I come to The Mercedes-Benz Coral Gables and has been my car adviser. I had an miss understanding with the request of courtesy vehicle that More

by Jjzurek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Nov 01, 2020 -

Mercedes-Benz of Coral Gables responded

Hi! It's fantastic to hear that Jose provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing our dealership! Richard Santalla, Service Director 786-413-1423 or Richard.santalla@mbcoralgables.com

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