Mercedes-Benz of Coral Gables

The staff at Mercedes Benz of Coral Gables went above and beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken beyond to ensure that I had a pleasant experience. From the friendly greeting to the thorough explanation of the services offered, I felt well taken care of throughout my visit. The attention to detail and exceptional customer service truly made a difference in my overall satisfaction with the dealership. I would highly recommend this dealership to anyone in need of automotive services. More

trustworthy and honest dealership, which not all Mercedes dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! dealers can say the same! they work on both my older mercedes and always take care of me on pricing and service is impeccable! Thanks Nick S! More

Friendly Professional Service very informative when I had questions. Made the extra effort to find the exact vehicle I wanted and did questions. Made the extra effort to find the exact vehicle I wanted and did More

Thank you Nestor for your incredible customer service. Very happy with my purchase recommended 100% Very happy with my purchase recommended 100% More

Very Happy with this Dealer for over 40 years. Keep it up. I highly recommend this Dealership. Keep it up. I highly recommend this Dealership. More

Excellent customer service, Naibi Bermudez kept me informed on a daily basis about the status of my car. The technician also did a pretty good job, as the issue with the car is gone and last but not informed on a daily basis about the status of my car. The technician also did a pretty good job, as the issue with the car is gone and last but not least, the guys that washed the car also did an excellent job too. I'm a happy camper with the excellent service at this dealer. More

Multiple calls to try to buy vehicle. Called in advance, waited more than 30 min after confirming the vehicle was coming….after long wait they say the vehicle was not there…need to have b Called in advance, waited more than 30 min after confirming the vehicle was coming….after long wait they say the vehicle was not there…need to have better service and care about client’s time. More

Dear Mercedes-Benz Management, I am writing to formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, m formally recognize the outstanding service provided by one of your exemplary service agents, Naibi Bermudez She consistently goes above and beyond, managing every detail with precision and ensuring that clients receive top-tier service. Her professionalism and proactive approach have been invaluable, allowing her to address client needs efficiently and effectively. It is no surprise that her dedication has greatly impressed even the most discerning clients, such as executives at City National Bank, who have expressed their satisfaction and confidence in her work. Nabi's exceptional service reflects the high standards that Mercedes-Benz is known for, and her efforts contribute to the company’s esteemed reputation. Her ability to deliver seamless and attentive service is truly commendable, and I have no doubt that her continued dedication will further enhance client trust and loyalty. I strongly believe that her contributions deserve recognition and appreciation from the management team. Thank you for considering this acknowledgment. Best regards, Ian Skinner Executive Security Specialist City National Bank More

Excellent customer service from everyone involved in the sale of this car. Peter WarWar, our salesperson, was patient, understanding of our needs and desires, professional and very knowledgeable. Frankie sale of this car. Peter WarWar, our salesperson, was patient, understanding of our needs and desires, professional and very knowledgeable. Frankie Diez, the sales manager, worked with us to make the deal happen, George in Finance explains everything thorgoughly, and Fernando walked us through everything in the car including helping us set up our phones. We highly recommend MB of Coral Gables. More

The service is excellent and they have a great staff. They are very organize and quite efficient. They are very organize and quite efficient. More