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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,500 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,500 reviews

April 13, 2022

Fast, friendly, professional service in a clean and relaxing atmosphere. Always pleased to have to deal with them. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Morales
Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 12, 2022

I just completed my 9th purchase of a new car from this agency. I have used the same salesman over the years, Robert Corso. Both the Agency and Mr Corso do an excellent job More

by gwmccleary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosa Soriano Gomez
Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

It's great to hear thatRobert was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

Apr 13, 2022 -

gwmccleary responded

In these challenging times, you should be proud of your staff.

April 12, 2022

Excellent service from selection process to delivery. From sales to finance. Would definitely recommend to anyone looking for a new Benz More

by Joelgonz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Corso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Delgado, Ray Blanco, Rosa Soriano Gomez
Apr 13, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for choosing Mercedes-Benz of Coral Gables! Congrats on your new purchase, and let us know if we can be of any more assistance! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 10, 2022

Ricardo Martinez was a pleasure to work with. His follow up and follow through is outstanding. I would highly recommend him to anyone looking to purchase a vehicle. I will purchase another vehicl More

by Csilva845
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Diez-Rivas, Ricardo Martinez
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Ricardo and Francisco, and we look forward to working with you again. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

April 10, 2022

My service advisor Rosie gives us prompt and exceptional service always. The car was serviced within 1 day of requiring repairs. More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosie Ruiz
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for Rosie and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 10, 2022

Fast professional and efficient. Went out of their way to accommodate me with a loaner. More

by Jcosmides
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Cao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 09, 2022

Fernando went out of his way to see that we were satisfied. I misunderstood one aspect and was not, at that point, a happy customer. However, Fernando calmly took the heat and turned it into a mutua More

by info
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fernando Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 07, 2022

Marcos Gonzalez is one of a kind! He is not only kind but efficient and honest with his service. Thank you, Roberto Santamarina More

by morphelife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Gonzalez
Apr 07, 2022 -

Mercedes-Benz of Coral Gables responded

Robert, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marcos met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 06, 2022

Pleasure to be at your dealership. the initial reception at the gate is vey professional. More

by Clrizk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valentin Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

April 06, 2022

Flo was a pleasure to work with. Extremely knowledgeable and attentive to every detail. Great follow up as my car was ordered and I had to wait 5 months. Flo was consistently updatin More

by msbsobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leandro Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian (Flo) Grandi
Apr 06, 2022 -

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

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