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Mercedes-Benz of Coral Gables

Coral Gables, FL

4.9
4,325 Reviews
Mercedes-Benz of Coral Gables welcomes the opportunity to earn your business. As a family-owned dealership since 1953, we have built our business on friendly and knowledgeable service. Once you take delivery of your new Mercedes-Benz, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, access to pick up and deliver of your vehicle for service, and a loaner vehicle should it be necessary.
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300 Almeria Avenue

Coral Gables, FL

33134

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Showing 4,326 reviews

July 15, 2021

Perfect. I don't know how he does it . It is like Iam the only customers he sees always remember what I wan to do to my next service and what I did in my last . Sometimes I ask for something and he replies More

by 51f1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Fuentes
Jul 15, 2021 -

Mercedes-Benz of Coral Gables responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Coral Gables! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jul 15, 2021 -

51f1 responded

Tony Fuentes is the best! I keep coming back to your dealership because of him…

July 15, 2021

Byron Soler was very professional and courteous and took care of my Issue efficiently and promptly. Displaying excellent customer service, and it was a pleasure dealing with him. More

by Kj.ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosie Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mercedes-Benz of Coral Gables responded

KJ, Thank you for taking the time to share your thoughts on working with Bryon and our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 15, 2021

Peter was great to deal with, and very personable. I can honestly say he cares for the client and makes you want to continue your relationship with the dealership. I see myself buying cars from him for year More

by Branchnout
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Warwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to write this review and let us know how we are doing! Our customers are our top priority and your feedback is greatly appreciated--we'll be sure to pass along your kind words to Peter. Congratulations on your new car! All of us at Mercedes-Benz of Coral Gables are glad to have you as a customer and look forward to working with you again! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 15, 2021

Jose and the entire team at Merced’s Benz of Coral Gables is outstanding! Jose goes out of his way to make sure every detail is taken care of, which I am very appreciative of. More

by Elisewood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian Steip
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ciorobea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Camps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denie Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Barnes, Jose Artiles
Jul 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

July 14, 2021

I bought my car here 3 months ago and since day one had great customer service. Always been treated extremely well. From customer service, sales, service department, everyone is courteous, knowledgeable & More

by KN125
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Espinoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 14, 2021

Andrea is very efficient, attentive and problem solver, she took care of my needs and I’m 100% satisfied I could not evaluate her job less than EXCELLENT honestly More

by dralejandrodelacruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Alarcon
Jul 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for choosing Mercedes-Benz of Coral Gables, your feedback and rating mean a lot to us. We're glad Andrea was able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

Jul 14, 2021 -

dralejandrodelacruz responded

thank you so much for everything, im more than pleased with the service

July 14, 2021

The problem with my vehicle was resolved promptly and Stephanie was great to work with. I will be taking my vehicle to this Mercedes-Benz dealership from now on and recommending it to my friends and coll More

by Rafa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Stephanie and our team. Please don't hesitate to let us know if we can be of further assistance. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 14, 2021

Best service in the game. Always prompt and makes sure to take care of your car quickly and efficiently. Knowledgeable and can count on him even when it’s a last minute emergency. More

by josefmysorewala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear Jose and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 14, 2021

Best service ever Stephanie is the best service manager there always smiling and takes care of your car service fast and perfect car come out like new car clean and smell!!!! More

by AMG DAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Segovia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Mercedes-Benz of Coral Gables responded

Thank you for your very kind review. Stephanie and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

July 14, 2021

José Artiles súper bien atiende a los clientes, es una excelente persona, el dealer también con excelente servicio, lo recomiendo siempre, gracias José More

by Daikelin Abreu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Artiles
Jul 14, 2021 -

Mercedes-Benz of Coral Gables responded

Daikelin, Thanks for sharing your thoughts about your experience working with Jose here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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