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Mercedes-Benz of Coral Gables - Service Center
Coral Gables, FL
2,488 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,488 Reviews of Mercedes-Benz of Coral Gables - Service Center
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December 15, 2023
Service as always was exceptional, quick and efficient. no complaints. have been going here for over 20 and i am on my ninth Mercedes no complaints. have been going here for over 20 and i am on my ninth Mercedes More
by lmhillman
Employees Worked With
Helpful December 15, 2023
The service is great. However I didn't appreciate having to stand by a desk against the wall while the service advisor prepared my service order. I felt my business was However I didn't appreciate having to stand by a desk against the wall while the service advisor prepared my service order. I felt my business was not as important as other customer's. More
by espieii
Employees Worked With
December 11, 2023
Amazing service for an amazing product. Highly recommended if you are a Mercedes Benz aficionado. Highly recommended if you are a Mercedes Benz aficionado. More
by kw
November 21, 2023
Freddy is the best service advisor there is - he is honest, supportive and helpful. He can always give advise on the best option and there is never too much for him to sort you out! He is amazing! honest, supportive and helpful. He can always give advise on the best option and there is never too much for him to sort you out! He is amazing! More
by Vaidas
November 21, 2023
Henry Llanes, my new advisor was very helpful, pleasant and knowledgeable. It was my first time dealing with him and I am very happy he was the one who took over Tony Fuentes' clients and knowledgeable. It was my first time dealing with him and I am very happy he was the one who took over Tony Fuentes' clients More
by olga forns
Employees Worked With
Henry Llanes
November 13, 2023
Always seems chaotic when arriving. Waiting area needs to be upgraded and enlarged to improve comfort for those choosing to wait for service. Waiting area needs to be upgraded and enlarged to improve comfort for those choosing to wait for service. More
by jcicala
Employees Worked With
October 28, 2023
All dealerships "romance" the customer until they have their money. Once you have already purchased the car and they have received your money, they quickly treat you like just another "sucker" who is now their money. Once you have already purchased the car and they have received your money, they quickly treat you like just another "sucker" who is now tied to them because you purchased from them. Mercedes Benz of Coral Gables has not felt that way to me. I have been a customer since 2005 and I will continue to come back. The main reason for this, is my service advisor, Marcos Gonzalez. Marcos goes out of his way and make the customers he serves like part of the Mercedes Benz of Coral Gables family. And this is what makes people choose one dealership over another. More
by Oscar
Employees Worked With
October 23, 2023
Very clean professional and everything was on time. Great communication, the car was done as expected Great communication, the car was done as expected More
by miguel2378
Employees Worked With
October 17, 2023
Byron’s customer service and attention to detail is outstanding! Excellent service and follow up! outstanding! Excellent service and follow up! More
by Janicerodriguez76
Employees Worked With
October 14, 2023
Agent very professional and helpful. Appreciated that my car was picked up and delivered in a timely manner. Appreciated that my car was picked up and delivered in a timely manner. More
by zinavalenza
Employees Worked With
