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Mercedes-Benz of Edison - A Ray Catena Dealership
Edison, NJ
5,761 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition.
Follow us on Twitter - http://www.twitter.com/mercedesedison
Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts
Watch us on YouTube - http://www.youtube.com/dougcatena
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 5,761 reviews
September 24, 2019
Barry Martin- great mathematician Barry worked with us tirelessly to figure out how we could get the best deal for what we needed. We walked away, totally satisfied and will be return Barry worked with us tirelessly to figure out how we could get the best deal for what we needed. We walked away, totally satisfied and will be returning customers. More
by azs
Employees Worked With
Barry Martin
September 23, 2019
Tom Cola - Total Professional! My second lease with Tom Cola who is a total professional! he made the process smooth and easy. I told him what was important to me in the car and th My second lease with Tom Cola who is a total professional! he made the process smooth and easy. I told him what was important to me in the car and the perfect car was waiting for me when I arrived! No hidden fees - no games perfect honesty! I will be back again! More
by Helen
Employees Worked With
September 19, 2019
Tom Cola - Exceptional salesman Just leased my second Mercedes with the the expertise provided by Tom Cola. I spoke with Tom over the phone regarding the lease of a new ML 350 and Just leased my second Mercedes with the the expertise provided by Tom Cola. I spoke with Tom over the phone regarding the lease of a new ML 350 and told him what I would like. Tom had the SUV waiting for me when I got to the dealership. It had every option that I wanted. I was in and out after signing the paperwork. Tom made the entire process a pleasure! Tom goes above and beyond for his customers. I highly recommend him, he is the best!!! Debby Giordano More
by beeDebbybee
Employees Worked With
September 19, 2019
Superb professionalism at its best The moment I walked through the doors I felt the ambiance of the atmosphere immediately. I was greeted with a smile. I found a new home to purchase my The moment I walked through the doors I felt the ambiance of the atmosphere immediately. I was greeted with a smile. I found a new home to purchase my Mercedes Benz. Mistake no mistake about it, I was treated with respect ! Tim went out his way to put me in my dream car. What a patient and professional person. More
by Turner92
Employees Worked With
Tim Antoniszyn, Tim Antoniszyn
September 15, 2019
Great Experience and Great Representative Vince, did a stellar job at helping my Wife and I explore a specific used vehicle that we needed in a pinch. He was very professional and helpful in o Vince, did a stellar job at helping my Wife and I explore a specific used vehicle that we needed in a pinch. He was very professional and helpful in our quest to do. The dealership was also very nice and it was great to walk among some historical cars in the show room. Thank you for the experience! More
by yuriy
Employees Worked With
September 14, 2019
5 stars from beginning to the end. This is a great dealership that I ever had experience before. Especially a salesman himself. No stress whatsoever to deal with Vince Jr. At all. I This is a great dealership that I ever had experience before. Especially a salesman himself. No stress whatsoever to deal with Vince Jr. At all. In fact. He made my life more easily. In the future, if I am going to buy Mercedes-benz, I am sure that I will come back to this dealership as my first choice. Also a salesman as well. Thank you Vince Jr. More
by Vince
Employees Worked With
September 14, 2019
Great dealership very professional Great and very professional Mercedes dealership. Barry Martin is not only a honest forthright sales professional, but also an amazing human being! I Great and very professional Mercedes dealership. Barry Martin is not only a honest forthright sales professional, but also an amazing human being! I am a picky car enthusiast and demand the best, and that is exactly what received at this dealership! I highly recommend them! More
by Dr Gus
Employees Worked With
Barry Martin
September 13, 2019
Poor scheduling / Service requested not done This review is a long overdue, but mainly because I called and was promised that I would review a link through email to start a review. Since I did no This review is a long overdue, but mainly because I called and was promised that I would review a link through email to start a review. Since I did not received that, I will put the review here. I have been servicing my various C-Classes at this location since it opened and have seen service steadily decline. The most recent example was by far the worst experience. Scheduling: I was given a 1p appointment. I arrived at 12;50p and was probably the second car in that time slot to arrive. Standard procedures ensue, and I go wait in the waiting room. At 1:20p, I went to ask why I have not been assigned a consultant yet. Was told I would be next, but it was not until approximately 1:40p before I spoke to a consultant. That is 40 minutes of wasted time. I understand the technicians come back from lunch at 1p, but if they need more time, why not start the appointments at 1:30p? Service request not done: A couple of hours later, I received a phone call from the service consultant. He tells me that he noticed one of my tires should be replaced, but that would mean I would not be able to pick up the car until the end of the day. I agreed to the service to replace the tire. When I go back to get the car, I had to wait 30 minutes for them to "invoice and print up the bill". I do not know what that entails, but it certainly should not take 30 minutes. It was almost as if they had no idea I was coming to get the car. On top that, I reviewed the bill, and the service to replace the tire was not done! At that point, I decided not to say anything and just leave for the fear of being stuck there for however much longer. The entire experience is now a far cry from my initial visit to this facility. It has gone from a 5-star to a 2-star, and I will not be going to back to see if the slide continues. Record of my visit: Confirmation Code: X02T4NLSCS More
by mchin23
Employees Worked With
Edward Vecchione
September 12, 2019
So good I went to Jersey! I’m from NYC and I avoid Jersey at all costs. I’ve been searching for the right Merc SUV for a few months. Ray Catena’s kept popping up but I kept ign I’m from NYC and I avoid Jersey at all costs. I’ve been searching for the right Merc SUV for a few months. Ray Catena’s kept popping up but I kept ignoring it. One day I had to go to NJ to help a relative so I figured I’d stop in to Ray Catena Edison because I was nearby. I had the pleasure of working with Vince Jr. He was gracious, cordial, helpful, funny, and very easy to work with. I bought the SUV on the spot AND I’m going back in a few months for another. If Vince Jr can get me out to NJ TWICE in a less than a year...well it means I’ll pretty much follow him anywhere. More
by Fatima
Employees Worked With
September 09, 2019
Jack Goldberg was the best salesman. We spent lots of time going from dealership to dealership until we found Jack Goldberg at Edison Ray Catena. He is the best and is highly recommended We spent lots of time going from dealership to dealership until we found Jack Goldberg at Edison Ray Catena. He is the best and is highly recommended. More
by new benz
Employees Worked With
