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Mercedes-Benz of Edison - A Ray Catena Dealership

Edison, NJ

5.0
5,828 Reviews
Ray Catena Mercedes-Benz is proud to be one of the Northeast’s largest, authorized Mercedes-Benz dealership. We are conveniently located on Route 1 in Edison, NJ, just minutes away from the NJ Turnpike, Garden State Parkway, and Interstate 287. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one. We maintain the area’s largest inventory of new and used Mercedes-Benz cars and genuine Mercedes-Benz parts, and our award winning service center is backed by a team of knowledgeable technicians who are dedicated to keeping your Mercedes-Benz looking great and in top running condition. Follow us on Twitter - http://www.twitter.com/mercedesedison Circle us on Google+ - https://plus.google.com/u/0/113721137851235375317/posts Watch us on YouTube - http://www.youtube.com/dougcatena
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910 U.S. 1

Edison, NJ

08817

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Showing 5,828 reviews

November 09, 2019

So the dealership is a scam. Giuseppe and the General Manager, just wasted my time. I had asked for 10% of the invoice for a GT 63, Giuseppe, asked for my credit card to confirm my interest. I decided to More

by slyzter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Douglas Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Salvitti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Satheesh its sad that you like to talk to people the way you do especially in writing. We are extremely happy not to earn your business. And if you were a truth teller the only time I spoke with you was after you said lots of not nice things in extreme pore taste to Giuseppe. And you were on hold for 6 minutes because you did not want to leave a message while I will sitting with a client and could not get to the call. Once I did you started talking to me the wrong way so the conversation ended. Our reputation is for great customer service and always will be.

Nov 11, 2019 -

slyzter responded

Doug, I am extremely happy as well to have not given away my money to your dealership. Thank God. You forgot the fact I have the call. Simple , how About we release the call log and see who is lying? You wanna do that? Let’s see whose the liar .Let me know Doug

November 09, 2019

Michael Laudani makes the whole service process an absolute breeze! He goes above and beyond to make sure you leave with everything absolutely perfect with your vehicle. Michael is the only one that More

by Carguy424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Laudani
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the real nice review

November 08, 2019

Fantastic service Dept. Michael Laudani is a great service advisor explains everything in detail about my C300. He takes the time to explain whats needs to be done and what t More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson Gutman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Laudani
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you for the kind words

November 08, 2019

Michael Laudani - service you can trust As a woman who is not mechanically inclined, I can get overwhelmed and very skeptical about car maintenance issues . Mike Laudani explains things in a More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the kind words

November 08, 2019

5-Stars! ***** Been a customer of Ray Catena for years, and always have the best experience. Mike Laudani always takes great care of me. But you can't go wrong with More

by bzurajs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Laudani
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the nice words

November 08, 2019

Mike Laudani is an ideal service advisor Mike Laudani has gone above and beyond for me(and for colleagues i recommended to see him) more times than i can count. He is honest, patient, and kee More

by cji1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the nice review

November 08, 2019

Great experience with Allyson Gutman I just purchased my vehicle from Allyson Gutman at Ray Catena and had a really great experience. She was professional, very nice to deal with and mad More

by mdenisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyson Gutman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

Thank you Michelle for the real kind words

November 08, 2019

Kudos to Mike Mike Laudani has been my go to person for as long as I can remember. He is top-notch when it comes to managing the service appointments for my cars ov More

by SJB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 09, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the kinds words

November 07, 2019

THE BEST SERVICE ADVISOR MICHAEL LAUDANI Mike Laudani (AKA Staten Island) is a great guy to deal with knows his job and does it well, looks out for the customers interest.Makes you fell at h More

by craig309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Laudani
November 07, 2019

Our second purchase from Rat Catena Tom Cola, our salesman, made the transaction a pleasurable experience. We got the best deal and service - even though there are other MB dealers much More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Romano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2019 -

Mercedes-Benz of Edison - A Ray Catena Dealership responded

thank you for the kind words

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