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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,490 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,490 reviews

July 17, 2018

My first experience This was my first experience with Mercedes of Hagerstown. I had used a different dealership in the past. Barry London was great to work with. It wa More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for the kinda words about Barry, I know he will be happy to read this. Thank you for choosing Mercedes-Benz of Hagerstown!

July 17, 2018

Woody at Younger My experience with Woody and the dealership was fantastic. No high pressure phone calls. Woody even put the 2 vehicles we were looking at in the shade More

by MarkBenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Woody OBrien
Jul 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for the recommendation, we are happy to see that you had a great experience.

July 16, 2018

Smooth Operation Barry was great to work, he understood what I was looking for and made the process easy. This is the second vehicle that I have worked with Barry to p More

by RayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for the excellent feedback!

July 09, 2018

Easy to do business with The whole process, from test drive to financing was professionally handled. Barry London is extremely knowledgeable about the inventory and in explain More

by RayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jul 09, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for taking the time to leave us a review, we are happy to know that you had a great experience here at Mercedes-Benz of Hagerstown.

July 06, 2018

S560 purchase Mike was wonderful to work with and understood what was important to me in making this purchase. He is my Mercedes guy for my past 3 vehicles. More

by Steelers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Jul 09, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown, we appreciate your business.

June 30, 2018

AMAZING I have been a loyal customer of this dealership for years. I just bought my 3rd Benz today with Mike Lavernchik. I love him. He is the absolute best. More

by ginababy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Tony Mills
Jul 05, 2018 -

Mercedes-Benz of Hagerstown responded

We are so happy to have you as a loyal customer! Thank you for the kind words and wonderful star rating! We hope to be of help in the future! Take care!

June 28, 2018

Rob has great salesman qualities and see below* My rating is a 5 STAR because when we first walked in the door we were greeted by a very pleasant gentleman called "Tony" and then are salesman "Rob More

by msshirl2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dena Burger- very pleasant on home delivery with papers and pick up car., Tony Mills
Jun 29, 2018 -

Mercedes-Benz of Hagerstown responded

We are so thrilled to read about your amazing experience here at our dealership! Thank you for all of your kind words, our staff will be happy to hear about your review.

June 27, 2018

Ease of purchasing a new car This is the 6th vehicle we have purchased from MB of Hagerstown. We have worked with Mike Lavrenchik as our Sales Consultant for the last three Merce More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Folz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierce Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Stonebraker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dena Burger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lavrenchik, Adam Himmelwright
Jun 29, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for the great review!

June 24, 2018

Ordering and buying my new car Fast, smooth and easy would be the way I would describe our buying experience. Barry London was friendly and easy to talk to. Was very helpful to me o More

by Sherri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Jun 26, 2018 -

Mercedes-Benz of Hagerstown responded

Thank you so much for the great review! We hope you are enjoying your new vehicle.

June 23, 2018

Second Time Rround This is the second car I have bought from Rob Edmonds. His product knowledge was outstanding, he took the time to make sure I knew how to use the fun More

by P.Mrozinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Himmelwright, Tony Mills
Jun 26, 2018 -

Mercedes-Benz of Hagerstown responded

We are so happy that our team was able to help you find the perfect new vehicle, if you need anything else please let us know!

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