Mercedes-Benz of Hagerstown

Great buying experience My sales consultant was Woody O'Brien. I was interested in a used car and Woody made it happen. He was diligent and took care of everything before I My sales consultant was Woody O'Brien. I was interested in a used car and Woody made it happen. He was diligent and took care of everything before I ever arrived. There a minor problem at the time of purchase, but Woody got the sales manager involved immediately and an agreement was worked out without a hitch. I drove from Fairfax, Virginia to Hagerstown, Maryland to deal with Woody, and I would definitely do it again. More

Experience at late hours Even tho the final price is still above my budget. they did give me a very good price (i think), well below the market. the car is in very good condit Even tho the final price is still above my budget. they did give me a very good price (i think), well below the market. the car is in very good condition too. I had a nice conversation with Woody O'Brien while in there too. Mike helped me on the night when he and his wife having the anniversary. I appreciate the help so much! More

Pleased with assistance We were very p!eased with the help and assistance provided by our salesman, Mike Lavrenchik. He did everything possible to insure our needs were met. We were very p!eased with the help and assistance provided by our salesman, Mike Lavrenchik. He did everything possible to insure our needs were met. More

Elite Sales Team! Mike Lavrenchik, Woody O'Brien and Austin Shemon are exceptional salesmen and it is a pleasure doing business with them. These gentlemen are best-in- Mike Lavrenchik, Woody O'Brien and Austin Shemon are exceptional salesmen and it is a pleasure doing business with them. These gentlemen are best-in-class and the Hagerstown community is fortunate to have them. I appreciate their knowledge and honesty before & after the deal. Thanks for the great client experience! More

Joining the MB family As first time Mercedes-Benz purchasers, we were fortunate to work with Barry London. We were not sure whether the E or C class would be a better fit f As first time Mercedes-Benz purchasers, we were fortunate to work with Barry London. We were not sure whether the E or C class would be a better fit for us. Barry spent a lot of time with us explaining the differences between the E and C class cars. We never felt any pressure to purchase. Even before we decided to test drive a car he showed us features of the cars and the little things that make Mercedes-Benz cars special. When we decided to test drive, both cars that we selected were ready to go. The buying experience went smoothly and we ended up with a beautiful car that is a perfect fit for us. Even after the purchase was complete, Barry stayed in touch and helped with any loose ends that came up. Friendly and approachable staff. Highly recommend. Thanks Barry and MB of Hagerstown! More

Great and friendly dealership Rob was very attentive to my needs and helped me get the car that's fits that. I have dealt with him in the past and he still carries the same passion Rob was very attentive to my needs and helped me get the car that's fits that. I have dealt with him in the past and he still carries the same passion and work to satisfy his customers. More

Excellent Service! I really appreciate how attentive and honest Mr. O’Brian was. It was a great service and the car was in excellent conditions. Also I appreciate that t I really appreciate how attentive and honest Mr. O’Brian was. It was a great service and the car was in excellent conditions. Also I appreciate that the service was the same as if I have bought a new car. More

Used car The staff was very friendly and Rob was very knowledgeable. Overall it was a great car buying experience that I would recommend to anyone who is inte The staff was very friendly and Rob was very knowledgeable. Overall it was a great car buying experience that I would recommend to anyone who is interested in a new or used Mercedes. More

Looking for a used Mercedes Rob did a fantastic job of reaching out to us once we submitted our inquiry. He explained everything very well. You can tell that Rob loves what he Rob did a fantastic job of reaching out to us once we submitted our inquiry. He explained everything very well. You can tell that Rob loves what he does and it shows in his energy. Although, we ended up keeping our current vehicle, Rob left a very good impression on us and we will likely give him our business in the future. More

EVerything went flawlessly, including predelivery repairs Purchased a used 2014 GLK250 with help of Salesperson, Barry London. Vehicle was in excellent condition, but had a few minor issues. Barry ensured Purchased a used 2014 GLK250 with help of Salesperson, Barry London. Vehicle was in excellent condition, but had a few minor issues. Barry ensured EVERYTHING was repaired as agreed for delivery the following week. Furthermore, he seamlessly took care of all documentation needed to title the vehicle in Texas. Stress level associated with this purchase, including delivery was zero. Thank you Barry... Job well done. More