Mercedes-Benz of Hagerstown

Outstanding sales service We visited the dealership last Thursday and test drove a GLE350. Our sales person, Mike Lavrenchik took interest in us from the beginning listening to We visited the dealership last Thursday and test drove a GLE350. Our sales person, Mike Lavrenchik took interest in us from the beginning listening to our wants & needs. We left the dealership several hours later and Mike was going to try to locate us one with a different interior. When we went back Friday morning, he had located one with the options and interior we preferred. We accepted delivery of the new GLE350 this morning & once again, Mike spent a large amount of time going over the vehicle & setting up our electronic system. We were very surprised that Mike had gone out of the way to find us the vehicle we wanted even though we would have accepted the instock model. This is the second Benz we have bought from this dealer. More

MB of Hagerstown are top shelf! Rob and the rest of the team in Hagerstown are fantastic. They took the time to ensure that I got the exact vehicle I wanted, working with my busy sch Rob and the rest of the team in Hagerstown are fantastic. They took the time to ensure that I got the exact vehicle I wanted, working with my busy schedule, whilst keeping me up to date along the way. Rob was always available whenever I had questions whether by phone, email, or text. He was extremely courteous, knowledgeable, and efficient which made the entire process a pleasure. I also had the opportunity to work with Austin and Tony, who contributed to what was an overall enjoyable process. More

Amazing experience with Mercedes Mercedes of Hagerstown is an amazing experience from the time you pull in!!! They are wonderful to work with and take care of you like family!!! Mercedes of Hagerstown is an amazing experience from the time you pull in!!! They are wonderful to work with and take care of you like family!!! More

Excellent dealership Excellent fast service. Salesman was very knowledgeable, extremely helpful and answered all questions I had. The follow up was just as precise as whe Excellent fast service. Salesman was very knowledgeable, extremely helpful and answered all questions I had. The follow up was just as precise as when I first obtained the car. More

Purchase of vehicule My third time using this dealer for my new purchase and< as usual extremely satisfied with their customer service! professional, and very efficient. D My third time using this dealer for my new purchase and< as usual extremely satisfied with their customer service! professional, and very efficient. Definitely will return for my next purchase. More

Very good Always a pleasure to buy at this dealership. The sales team are very knowledgeable. The service team are very kind and knowledgeable also. Thank you Always a pleasure to buy at this dealership. The sales team are very knowledgeable. The service team are very kind and knowledgeable also. Thank you! More

Best of the best Hagerstown Mercedes Benz took care of me when I needed it the most. Martin Jones was amazing too. The finance office representative was great too. Hagerstown Mercedes Benz took care of me when I needed it the most. Martin Jones was amazing too. The finance office representative was great too. More

Very pleased customer The dealership was very professional and accommodating. Our salesman Rob Edmonds was very courteous and made buying the car effortless. His product The dealership was very professional and accommodating. Our salesman Rob Edmonds was very courteous and made buying the car effortless. His product knowledge was superb. More

Great Service I visited Hagerstown Mercedes Bentz dealership and found a nice environment from salesmen to floor display. I worked with Rob Edmonds and he researche I visited Hagerstown Mercedes Bentz dealership and found a nice environment from salesmen to floor display. I worked with Rob Edmonds and he researched and answered all my concerns . Having to find the exact vehicle I needed he kept me in the loop as he located my sprinter. Upon delivery l was more than pleased with the results, and would recommend anyone to work with Rob. More

Easy to work with Our first experience with MB of Hagerstown was great. Barry found us a vehicle that perfectly me our needs, and the process went very smoothly from th Our first experience with MB of Hagerstown was great. Barry found us a vehicle that perfectly me our needs, and the process went very smoothly from there. Everyone at the dealership was extremely accommodating. More