Mercedes-Benz of Hagerstown

Knowledgeable Very comfortable interacting with Mike Lavrenchik. After owning previous Mercedes Benz for 10 years, we trust the service department and dealership Very comfortable interacting with Mike Lavrenchik. After owning previous Mercedes Benz for 10 years, we trust the service department and dealership even after the sale. More

Very helpful Mike Lavrenchik showed us several cars and was very helpful and friendly since purchasing out 2017 E 300. This was our first purchase since 2006 and Mike Lavrenchik showed us several cars and was very helpful and friendly since purchasing out 2017 E 300. This was our first purchase since 2006 and cars have changed so much but Mike explained everything . More

New Purchase I recently purchased a 2017 Mercedes Benz from this dealership. The salesman Rob Edmonds made this experience pleasant. Rob is low key and does not I recently purchased a 2017 Mercedes Benz from this dealership. The salesman Rob Edmonds made this experience pleasant. Rob is low key and does not pressure the buyer. He answered all my questions patiently and worked with me to give me a fair price on my trade in and on the new vehicle as well.. I would highly recommend Rob and this dealership for their ethics and service. More

Pleasant car buying experience Rob Edmonds was great. We test drove several different cars to find the one my wife liked the best. Rob was friendly, courteous, and professional th Rob Edmonds was great. We test drove several different cars to find the one my wife liked the best. Rob was friendly, courteous, and professional throughout the process. He does not use high pressure sales tactics. He seemed genuinely interested in making sure we left with the car we wanted. My wife loves her lunar blue C300! More

My first E350 purchase!!!! Phenomenal dealership....was looking for a E350 which Benz has discontinued...they located my car the same day.....so relieved because i had waited so Phenomenal dealership....was looking for a E350 which Benz has discontinued...they located my car the same day.....so relieved because i had waited so long for my Dream car which wasn't looking possible...but Rob Edmonds came thru..E350 runs like a Dream...!! Friendly faces all around and make u feel right at home....took care of all the details....can't go wrong with this dealership....The presentation of the Box of Belgium Chocolate was the icing on the cake...!!!!!!?👋? More

Great Experience with Mike and Team I had the opportunity to work with Michael Lavrenchik during the purchase of our car. Mike was super patient with us and answered ALL of our questions I had the opportunity to work with Michael Lavrenchik during the purchase of our car. Mike was super patient with us and answered ALL of our questions. We got a great deal and drove away with a beautiful car! More

Always enjoy working with Barry London. Great service, friendly smiles, and all around enjoyable car buying experience. This is my 2nd time buying from Barry and counting down the days until Great service, friendly smiles, and all around enjoyable car buying experience. This is my 2nd time buying from Barry and counting down the days until my 3rd. More

Going above and beyond My wife and I made a last minute decision on purchasing a vehicle through Mercedes-Benz of Hagerstown. From the moment we called, I knew I picked the My wife and I made a last minute decision on purchasing a vehicle through Mercedes-Benz of Hagerstown. From the moment we called, I knew I picked the right dealership. Barry answered the phone with the utmost professionalism and made sure we had all the information we needed and even more. Barry went out of his way to make sure we were happy and comfortable with our purchase. They even went above and beyond with our kids and made us feel like part of the Mercedes Family even though we were just buying a used car through them that wasn't even a Mercedes! You aren't just another customer at this dealership. They make sure you're taken care of and that any question or concern you have is answered or remedied. I will be recommending them to EVERYONE who's looking to buy a Mercedes or even a used car through them. Thank you so much Mercedes-Benz of Hagerstown for making the car buying experience pleasurable, easy, and completely stress free. More

Absolutely fantastic! Michael Lavrenchik was courteous, inviting and certainly professional. He chatted with my husband and me during the purchasing process and made us f Michael Lavrenchik was courteous, inviting and certainly professional. He chatted with my husband and me during the purchasing process and made us feel like a valued customer. Great experience! More

First Class I bought my first Mercedes here and had an excellent experience. Martin covered every detail and since I had bought the car for my wife's birthday, t I bought my first Mercedes here and had an excellent experience. Martin covered every detail and since I had bought the car for my wife's birthday, through in bottle of wine, bracelet and some chocolate when we picked up the car. The negotiation was low pressure and hassle free. The entire staff was courteous, responsive and diligent and I look forward to a long relationship with this dealership. I live in Winchester, VA and have several Mercedes dealerships to choose from in the DC area but opted for this one due to its reputation. I was not disappointed in the least. Thank you Martin for your customer service and attention to detail. More