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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,368 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,368 reviews

May 04, 2017

Grateful, Happy Customer! I had just recently worked with Mercedes-Benz of Hagerstown and Barry London to help my daughter buy her first car. As my very happy daughter and I w More

by Happy ML350 Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017 -

Mercedes-Benz of Hagerstown responded

It was great working with you! Thank you for sharing your experience. We hope you are enjoying your new ML350!

April 30, 2017

Wonderful Experience! I truly enjoyed my shopping experience. The team at Mercedes-Benz of Hagerstown are a cut above your regular M.B. dealership. They treat you like More

by Terry A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Dorian, Tony Mills
May 01, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to hear about your experience here, Terry!

April 30, 2017

Very Professional. The sales reps were very professional. They were in no way high pressure. This dealership gave fair trade-in allowance. Well worth the 1 hour drive. P More

by LexusBuyer
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik, Chandra Dickson
May 01, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to hear about your experience with us!

April 27, 2017

GLE350 4MATIC SUV Great experience. We traded our ML350 for the GLE350. Very similar cars but more features than our old car. The wife and I are very pleased with Rob E More

by Xophel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to hear! Thank you for sharing your experience with us. It was a pleasure working with you. We hope you are enjoying your GLE350!

April 23, 2017

pleasant and efficient We recently leased our 5th MB .Or salesperson,Barry,is an excellent and wonderful worker .He is professional,friendly and easy to work with.He always More

by naheed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2017 -

Mercedes-Benz of Hagerstown responded

And it was great working with you each of those 5 times. Thank you for choosing us, Naheed!

April 22, 2017

Happy repeat customer Purchased our third Mercedes from Hagerstown. Very satisfied with Salesman, Barry. He was pleasant and professional, and extremely knowledgeable on More

by TNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mills
Apr 24, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to have you part of the family! Hope you are loving your new ride!

April 21, 2017

First class all the way ! Just stopped in to look , but was blown away by the first class service we received. From the time we stepped in the door we were treated like family More

by edsummers22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2017 -

Mercedes-Benz of Hagerstown responded

It was a pleasure getting to know you, Ed! Let us know if we can answer any questions you have. Happy to have you part of the family here!

April 20, 2017

Mike Lavrenchick is awesome My experience at Mercedes Benz of Hagerstown was superb,especially when dealing with Michael Lavrenchick. Mike helped me out greatly with every questi More

by stevo39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
Apr 21, 2017 -

Mercedes-Benz of Hagerstown responded

It was great working with you! We hop you are enjoying your new car. Thank you for sharing your experience!

April 19, 2017

Outstanding shopping experience. Mr Barry London is a Pro. Mr Barry London of Mercedes-Benz of Hagerstown took every extra mile to satisfy my needs. I am very satisfy with him and the dealership in general More

by Dieudonne K Mwaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

Mercedes-Benz of Hagerstown responded

Happy to have you with us, Dieudonne! It was great working with you. Thank you for taking the time to share your experience. :)

April 18, 2017

Great dealership and people Barry was great to work with. Smooth, easy, transaction with no sales pressure. Just an all around pleasurable experience. I would definitely recom More

by ReevesPGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2017 -

Mercedes-Benz of Hagerstown responded

Thank you for the recommendation, and thank you for choosing us! Let us know if there is anything we can do to further assist.

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