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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,360 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,360 reviews
March 11, 2017
Deja vu all over again I looked at Mercedes all over the place. Called Barry London who had sold us a Mercedes in 2007. Barry patiently rode around in several different Mer I looked at Mercedes all over the place. Called Barry London who had sold us a Mercedes in 2007. Barry patiently rode around in several different Mercedes with me until he found the right one, just like he did 10 years ago. More
by Sugar
Helpful March 09, 2017
My Third Benz This is my third Benz purchase at MB of Hagerstown and the second purchase with Barry London as my sales consultant. I have to say that this was by f This is my third Benz purchase at MB of Hagerstown and the second purchase with Barry London as my sales consultant. I have to say that this was by far one of the easiest purchases that I have ever made. No haggling was necessary. My questions were answered and things were ready to go when it was time to put pen to paper. I would and have recommended people visit Austin and Barry if thinking about purchasing a Mercedes-Benz. More
by Bruise
March 07, 2017
My first Benz Michael Lavrenchik is Great. Very friendly, knowledgable and honest. Gave me the information I needed to make an informed decision without any press Michael Lavrenchik is Great. Very friendly, knowledgable and honest. Gave me the information I needed to make an informed decision without any pressure to "close the deal". I was able to get a 2016 C-300 at what amounts to a wholesale price with a warrenty that is super! More
by Rusty
Employees Worked With
Michael Lavrenchik
March 04, 2017
Purchase new car Barry was the best! He took his time showed us different options, test drove with us went over all the amazing features on the vehicles. He called c Barry was the best! He took his time showed us different options, test drove with us went over all the amazing features on the vehicles. He called checked in with us and still continues to stay in touch to make sure we have no questions. His caring and kindness is something you rarely find anymore!! I would recommend and will continue to purchase from him! More
by Carguy
Employees Worked With
Other Employees :
Finance manager was very sweet and was easy to deal with
March 03, 2017
Honest no haggle buying We love buying all our cars at Hagerstown Mercedes. The buying experience with professional sales consultant, Mr. Rob Edmonds, is stress free and ext We love buying all our cars at Hagerstown Mercedes. The buying experience with professional sales consultant, Mr. Rob Edmonds, is stress free and extremely helpful. More
by kfairless
Employees Worked With
March 03, 2017
Excellent Car Buying Experience I highly recommend MB of Hagerstown. They make the car buying experience hassle-free and the staff members are all true professionals. Rob Edmonds i I highly recommend MB of Hagerstown. They make the car buying experience hassle-free and the staff members are all true professionals. Rob Edmonds is the best! More
by MBGal
Employees Worked With
March 02, 2017
A great professional dealership Barry Understood quickly what was needed to close the deal. His patience and attention to details were very helpful. I can now enjoy my Mercedes car k Barry Understood quickly what was needed to close the deal. His patience and attention to details were very helpful. I can now enjoy my Mercedes car knowing all the great features it has. The team at Mercedes Hagerstown was also very friendly and service oriented. An incredible place to buy a luxury car! More
by Mira1960
Employees Worked With
February 28, 2017
Another great experience We just bought our second SUV from MB Hagerstown. Martin is thorough, transparent and trustworthy and was very helpful helping us think through vario We just bought our second SUV from MB Hagerstown. Martin is thorough, transparent and trustworthy and was very helpful helping us think through various options and making sure we got exactly what we were after. The whole dealership is very fair, so much so that I drive past about four others dealers to get there! More
by Carbuyer123
Employees Worked With
Martin Jones
February 27, 2017
Quick and honest Michael Lavernchik was a pleasure to work with and was very helpful with information and speed. We were in and out with a new car in under 2 hours! Michael Lavernchik was a pleasure to work with and was very helpful with information and speed. We were in and out with a new car in under 2 hours! More
by Jenniferealbin
Employees Worked With
Michael Lavrenchik, CJ Brown
February 23, 2017
Great experience. The staff at the Hagerstown Mercedes Benz was all very friendly and helpful. The prices given to my trade ins were fair and the condition and warranty The staff at the Hagerstown Mercedes Benz was all very friendly and helpful. The prices given to my trade ins were fair and the condition and warranty of the Mercedes we bought were great. More
by Paulodeo
Employees Worked With
