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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,358 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,358 reviews

December 29, 2014

2015 S Class Barry & Rob were awesome! This is the fifth car we have purchased from this dealership and their customer service oils why we keep coming back! More

by kimmytop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 29, 2014

First Mercedes Our experience buying our first Mercedes was wonderful. Barry and Austin did an excellent and professional job explaining everything about our new ML More

by George
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 25, 2014

Best Car Experience I went in just looking at a C300, and walked away as a customer for life! Mike and the crew were extremely friendly and very easy to work with. No has More

by John
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Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 23, 2014

Wes is great Wes once again hit a home run. I have bought or leased 3 cars from him. Would go back to this dealership again. Wes provided excellent service More

by Brode
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 23, 2014

Comfortable Experience Andre was great. Very complete with his knowledge and delivery of the vehicle. Showed excellent professionalism. Andre answered all of our question More

by Rm250racr4
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Friendliness
Price
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Recommend Dealer
Yes
December 19, 2014

Not what i expected From the time i first walked in still dressed in dirty work cloths i was greated and treated as though i had been a long time freind. CJ and Barry too More

by jeff
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : CJ Brown
December 12, 2014

Kussay This is my second Mercedes I bought from Mercedes Benz Of Hagerstown. It was a nice, fast and great process. It was done on time and I highly recommen More

by knassr
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Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 11, 2014

Always a pleasure Thank you Mike Lavrenchik for making our fourth purchase an enjoyable one. Everyone at Mercedes Benz of Hagerstown is always polite & friendly. Here More

by kikikontos40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
December 10, 2014

2000 Mile Journey CJ Brown and Andre Taylor were both incredible during the buying process, making me feel like I was a local customer rather than someone who was about More

by scaile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Brown
December 06, 2014

Mike made it an easy decision and timely experience. Mike Lavrenchik is very knowledgeable and gave a great deal to get us happily involved in our 11 Mercedes-Benz. Thank you, Mike and Jalayne Wheatley More

by joseph michael wheatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
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