Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,362 reviews
Excellent Service My plan was to test drive my chosen vehicle and talk about a trade-in. I ended up leaving with my new car! My salesman was very friendly and knowledge My plan was to test drive my chosen vehicle and talk about a trade-in. I ended up leaving with my new car! My salesman was very friendly and knowledgeable, as was everybody I dealt with at the dealership. The service was excellent. More
Excellent Buying Experience From All Perspectives First MB purchase, and our salesman Michael Lavrenchik made it an exceptionally positive experience. As someone who cringes every time I venture to a First MB purchase, and our salesman Michael Lavrenchik made it an exceptionally positive experience. As someone who cringes every time I venture to a dealership because of the feeling that the "fast talk" and "hustle" is about to begin, this was truly a different experience. Mike knew the car and had the answer to every question we presented. Even the valuation on my trade in was a fair, hassle free process. The professionalism of the dealer extends to all employees we interacted with, from the person receiving phone calls to the general manager. Recommend the dealership and our salesman without hesitation, and I think that's a first for me. More
Our Second Mercedes purchase but atill Great experience! Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have Couldn't ask for a more pleasant, professional buying experience. Everyone is friendly and takes their time to explain everything in detail. We have already recommened our salesman, Barry London, to one of our friends. More
Small but great This small dealer gives you a great buying experience. They value their customers. They spend time and energy to each visitor wether or not a sale is This small dealer gives you a great buying experience. They value their customers. They spend time and energy to each visitor wether or not a sale is made, and wether you are buying the most expensive model or a used entry level car. Very friendly service department too. They have earned their five star rating. More
My second Benz experience Just want to take a moment and thank Wes Whetstone for his help in placing me in my ML350, this has been my second Mercedes Benz so far and have loved Just want to take a moment and thank Wes Whetstone for his help in placing me in my ML350, this has been my second Mercedes Benz so far and have loved the experience and the dealership. More
Great first experience!!! I just bought my first Mercedes, and I had a wonderful overall experience!! I love my new GLK, and the relationship building that the staff provides w I just bought my first Mercedes, and I had a wonderful overall experience!! I love my new GLK, and the relationship building that the staff provides was so personal and refreshing. I worked directly with Michael Lavrenchik, and he was a delight. I would most definitely recommend this dealership to anyone considering buying a luxury vehicle, and remaining a customer for life! More
Amazing dealership! Barry was amazing to work with today! I bought my first Mercedes and could not be happier with the experience. Everyone that works at this dealership Barry was amazing to work with today! I bought my first Mercedes and could not be happier with the experience. Everyone that works at this dealership goes out of there way to make the purchase a positive memory. They will definitely have my business in the future! More
Customer for life Interesting experience started with meeting the Toyota GM Dave Carroll in the PHX airport on a connection back to BWI. I meet a lot of people traveli Interesting experience started with meeting the Toyota GM Dave Carroll in the PHX airport on a connection back to BWI. I meet a lot of people traveling but know when I meet a good person. My story began with issues with another MB service department ending with another 6K in engine work. Marty the service manager called me first thing scheduled to bring my 2006 E350 in for a second opinion checked my car out for no charge provided me with a free loners. The next day It was explained to me that codes we linked to a $4500 dollar repair so instead of fighting with MB and the other MB Dealership I decided to trade the car. Wes and I scheduled to meet when I came to pick up my old car, they checked the car out offered me a fair price for trade, worked out the financing and I was out the door with a new car! It was a great experience and I'll remain a customer for life, and will also recommend anyone I know to either of the dealerships. Thanks! More
Love My New Mercedes! I purchased a 2015 ML400 and just LOVE it! What a great experience dealing with Mercedes-Benz of Hagerstown. I enjoyed working with Michael Lavrenchi I purchased a 2015 ML400 and just LOVE it! What a great experience dealing with Mercedes-Benz of Hagerstown. I enjoyed working with Michael Lavrenchik part of the sales professional team. He explained the vehicles features and helped us with the major set up functions and made sure the vehicle was spotless for our departure. A big thank you from a new happy customer :) More
Purchase of a certified pre-owned MB. This is the third vehicle we have purchased from Hagerstown MB. We were provided prcing on a number of new and pre-owned vehicles along with purchase This is the third vehicle we have purchased from Hagerstown MB. We were provided prcing on a number of new and pre-owned vehicles along with purchase and lease options which helped greatly in our decision making process. More