Mercedes-Benz of Hagerstown

Great Car, Great Salesman The car was great, but Mike made it better by taking the time to show me all the many features so I really understood quality of the engineering and t The car was great, but Mike made it better by taking the time to show me all the many features so I really understood quality of the engineering and the value for the dollar. His genuine enthusiasm for Mercedes Benz was contagious and was one of the factors that made me choose MB of Hagerstown over the other places I was considering. Customer service is an easy and inexpensive way to win customer loyalty, yet it's surprising how many businesses don't put an emphasis on it. I saw Mike's emphasis on customer service as a sign that the dealership valued customer service -- based on my experience, it's no surprise to me that MB of Hagerstown has won numerous customer service awards. More

Purchased vehicle We made 3 good decisions in our purchase: (1) We bought our first Mercedez (2) We picked the right dealership (3) Our salesman, Barry London, did a gr We made 3 good decisions in our purchase: (1) We bought our first Mercedez (2) We picked the right dealership (3) Our salesman, Barry London, did a great job--he followed up and wasn't pushy--very nice man. I'm sure we'll visit Barry again when we're in the market for another vehicle. We also liked Robert Buchanan, who stepped in to help us during a busy stretch. He was also very helpful and gave us good advice on our selection. More

Very good car buying experience. I'm willing to take the time to give this review for one reason. Mercedes Benz of Hagerstown helped make what is normally a stressful and uncomfortabl I'm willing to take the time to give this review for one reason. Mercedes Benz of Hagerstown helped make what is normally a stressful and uncomfortable experience a pleasant transaction. I've purchased many new vehicles over the years and I will say that I hope the next time I'm in the market for a vehicle, that once the purchase is complete, I feel as good about the deal as I do now after purchasing my new Sprinter. More

They met our needs!! We knew what we wanted and how much we wanted to spend!! After meeting with Barry, he hung in there and was able to meet our needs! He always made u We knew what we wanted and how much we wanted to spend!! After meeting with Barry, he hung in there and was able to meet our needs! He always made us feel as though we were valuable customers even though we were looking for a used Mercedes. We will definitely visit Barry when we are ready for another Mercedes. More

Second purchase from this dealership Outstanding personal service. I have also had two Mercedes Benz that I purchased elsewhere but the dealership and their service department has always Outstanding personal service. I have also had two Mercedes Benz that I purchased elsewhere but the dealership and their service department has always been friendly, helpful and professional. I highly recommend this dealership as they sincerely strive for customer satisfaction. More

Decades of outstanding service to our family We bought out first Mercedes from this dealership in 1989, and made our most recent purchase 2 weeks ago. We have had consistently outstanding servic We bought out first Mercedes from this dealership in 1989, and made our most recent purchase 2 weeks ago. We have had consistently outstanding service. More

Mike Lavrenchick Mike has been my sales consultant for a number of years, and I have bought and leased a number of cars through Mike. He is such an asset to this d Mike has been my sales consultant for a number of years, and I have bought and leased a number of cars through Mike. He is such an asset to this dealership because he is honest, he knows the product, he knows what my style is, and he is a man of ethics. He is friendly and represents the dealership is a most positive way. I will continue to come back to Mike for additional cars. A. Paul Harne More

Wonderful Experience This dealership make buying a great car so easy! Nice working with Barry and Rob again. Will definitely go back there to buy my next car! This dealership make buying a great car so easy! Nice working with Barry and Rob again. Will definitely go back there to buy my next car! More

One Year Later. One year later... I could not be happier! I love my SLK 300! Your professionalism and patience during my shopping experience is still valued. Thank One year later... I could not be happier! I love my SLK 300! Your professionalism and patience during my shopping experience is still valued. Thank you, Mike! More

Embracing the driving experience... This is the second Mercedes Benz owned thus far...first was a 2005 Mercedes Benz E500 V8, 4-Matic Wagon, and now a 2012 Mercedes Benz S550 V8, 4-matic This is the second Mercedes Benz owned thus far...first was a 2005 Mercedes Benz E500 V8, 4-Matic Wagon, and now a 2012 Mercedes Benz S550 V8, 4-matic Sedan. Mike Lavrenchik was professional, courteous, and willing to go the extra mile. I would highly recommend this dealership both on the service side (Tom Mummert is outstanding) and on the purchase side with Mike's experience and knowledge of the Mercedes Benz product line. I purchased my first Mercedes at a Mercedes dealership in Virginia. The experience I have had with the Mercedes dealership in Hagerstown is excellent. When the opportunity presents itself, I would recommend others to Mike Lavrenchik. More