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Mercedes-Benz of Hagerstown

Hagerstown, MD

4.9
2,358 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,358 reviews

April 13, 2014

Mike Lavrenchik at MB of Hagerstown Salesman Mike Lavrenchik treated my wife and incredibly well through two "just looking" visits and our purchase of a used, dealer-certified GLK350. H More

by anthonymac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
April 07, 2014

Barry e-mailed me info on the car that I was interested in and even though he was off the day I could come in to test drive the vehicle he came in to help me. He was very courteous and helpful. He also m More

by Angie_Heefner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 30, 2014

This is the 3rd car we have purchased at Mercedes-Benz Hagerstown and the second one with our salesman Barry London. Our experience with this dealership has been great and they provide a fair price. Eve More

by Dalmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 29, 2014

Great car buying experience! Wes was wonderful to deal with, very knowledgeable and took extra effort to be sure all of our questions were answered. Stopped in spur of the moment More

by tlmcmurdy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 26, 2014

Mr. Whetsone is the consummate Mercedes Benz sales professional/spokesman... All of my questions were thoroughly addressed, and further 'thoughtful' notions were presented that were highly appreciated More

by DrLoChess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 20, 2014

Every step of the purchasing experience was fun, easy, and full of excitement. The car is brilliant, but the pleasure of buying was professional perfection. Everyone was very welcoming, helpful, yet sti More

by Cjstover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 12, 2014

This dealership is the 3rd closest to me, but was number one in friendliness. That being said, their pricing was good as well. The car was delivered by Barry London who understood us as 1st time buyers an More

by paulcoffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 08, 2014

There was some confusion at the beginning, but all questions raised were resolved. The sale was good and I am very pleased with the competence and friendliness of the dealer and their staff. More

by Dave Bandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lavrenchik
March 02, 2014

I have always been skeptical about going to car dealerships because in general they are very aggressive and pushy (at least that was my experience in the past).Let me tell you that this was NOT the More

by arizal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
February 28, 2014

I stopped in at Mercedes Benz of Hagerstown to look at the C300 - 4Matic after seeing a promotion for the CPO program. I was on my way to an appointment and had limited time to see the vehicle and determ More

by jdh146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lavrenchik
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