Mercedes-Benz of Hagerstown
Hagerstown, MD
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Mike Lavrenchik at MB of Hagerstown Salesman Mike Lavrenchik treated my wife and incredibly well through two "just looking" visits and our purchase of a used, dealer-certified GLK350. H Salesman Mike Lavrenchik treated my wife and incredibly well through two "just looking" visits and our purchase of a used, dealer-certified GLK350. He was attentive to our needs, listened for our wants, and suggested that we look at a recent trade-in which wasn't yet at the dealership. It as the right vehicle which we ultimately bought. I highly recommend Mike and Mercedes Benz of Hagerstown whether you're looking for a new used Mercedes. More
Barry e-mailed me info on the car that I was interested in and even though he was off the day I could come in to test drive the vehicle he came in to help me. He was very courteous and helpful. He also m in and even though he was off the day I could come in to test drive the vehicle he came in to help me. He was very courteous and helpful. He also made me and my husband feel like we were the most important people to him. Everyone else that helped with our experience were great as well. Thank you for making our experience purchasing a vehicle such a wonderful one. More
This is the 3rd car we have purchased at Mercedes-Benz Hagerstown and the second one with our salesman Barry London. Our experience with this dealership has been great and they provide a fair price. Eve Hagerstown and the second one with our salesman Barry London. Our experience with this dealership has been great and they provide a fair price. Everyone here is extremely helpful and courteous. The service department has provided excellent service on our previous vehicles and we expect the same with this car. More
Great car buying experience! Wes was wonderful to deal with, very knowledgeable and took extra effort to be sure all of our questions were answered. Stopped in spur of the moment Wes was wonderful to deal with, very knowledgeable and took extra effort to be sure all of our questions were answered. Stopped in spur of the moment for a test drive and left less than two hours later in new car. Highly satisfied. More
Mr. Whetsone is the consummate Mercedes Benz sales professional/spokesman... All of my questions were thoroughly addressed, and further 'thoughtful' notions were presented that were highly appreciated professional/spokesman... All of my questions were thoroughly addressed, and further 'thoughtful' notions were presented that were highly appreciated. Mr. Shemon was absolutely gracious, knowledgeable, and indeed a Quality professional. I thoroughly enjoyed my Mercedes Benz purchase experience. To them both, I thank you, and look forward to my NEXT Mercedes Benz of Hagerstown new car purchase. More
Every step of the purchasing experience was fun, easy, and full of excitement. The car is brilliant, but the pleasure of buying was professional perfection. Everyone was very welcoming, helpful, yet sti and full of excitement. The car is brilliant, but the pleasure of buying was professional perfection. Everyone was very welcoming, helpful, yet still incredibly sincere. We're a family of business owners, and we're each extremely picky. When we drove off smiling with our car and complimentary chocolate, we were brainstorming ways to incorporate the Hagerstown Mercedes standard of practice for our own business. Great thanks to each of the employees that welcomed us, take care! More
This dealership is the 3rd closest to me, but was number one in friendliness. That being said, their pricing was good as well. The car was delivered by Barry London who understood us as 1st time buyers an one in friendliness. That being said, their pricing was good as well. The car was delivered by Barry London who understood us as 1st time buyers and was perfect in giving info without overwhelming us with the features. The car as delivered met my expectations. We first met with Andre in testing driving a car and based on that positive experience we came back to the dealership and negotiated a fair price with Mr. Buchanan. If it wasn't for Andre, we would not have come back to consider the purchase. If it were not for Rob, we would not have made the purchase and if it were not for Barry, we would not consider MB of Hagerstown as the number one choice for future purchases. I hope that you can appreciate their professionalism as well as their just refreshing old fashion "niceness", we did, and that made the difference. More
There was some confusion at the beginning, but all questions raised were resolved. The sale was good and I am very pleased with the competence and friendliness of the dealer and their staff. questions raised were resolved. The sale was good and I am very pleased with the competence and friendliness of the dealer and their staff. More
I have always been skeptical about going to car dealerships because in general they are very aggressive and pushy (at least that was my experience in the past).Let me tell you that this was NOT the dealerships because in general they are very aggressive and pushy (at least that was my experience in the past).Let me tell you that this was NOT the case with this dealership and Barry was awesome right from the start. He was extremely knowledgeable and personable. He was very patient with us during the test drive and overall we got a great deal in our trade in car and an equally awesome deal in the Mercedes C300. I would recommend Barry and this dealership to everyone…… A. R More
I stopped in at Mercedes Benz of Hagerstown to look at the C300 - 4Matic after seeing a promotion for the CPO program. I was on my way to an appointment and had limited time to see the vehicle and determ the C300 - 4Matic after seeing a promotion for the CPO program. I was on my way to an appointment and had limited time to see the vehicle and determine if it would suit me. I was greeted by Mike Lavrenchik and he showed me a few vehicles and explained the benefits of dealing with Mercedes Benz of Hagerstown. I was impressed with his ability to answer my questions thoroughly in the brief time that I was there. I was further impressed when he e-mailed me later to say he had a car that had all the features that I wanted. He went far beyond the other dealerships and truly tried to earn my business. Ultimately, he did just that and I purchased the vehicle he had recommended. More